Bayless Integrated Healthcare, South Mountain

Sarah-Ruth Dobson

DO NOT USE THIS PLACE!! An absolute nightmare. They could not care less about you. This is the kind of joke medicine where they want to get you in and out ASAP and take your money. My blood test results were mishandled and kept at the wrong temperature. They took 13 days to provide me with results.. when they did the results were WRONG and gave me EXTREME anxiety. You'll never get ahold of your doctor on the phone, you'll have to PAY for another meeting to speak to them. They give referrals out when it's not needed which leads me to think they get paid for that too!

Steve White

I've been working with therapist Kari Pelletier and she's been going above and beyond for me in order to help me reach my goals. I'm prepping for a major transplant surgery but was denied due to psych reasons and she and the Bayless team seem to be doing all they can to help me meet criteria for transplant so I can be physically healthy and have a better quality of life. Bayless is the first place I've gone to where they don't misdiagnose me and where they seem to understand. While I still have a lot of work ahead of me with Bayless and an evaluation with psychiatry in the near future, I can still say I'm grateful to the therapist for working extra with me, strategizing plans for the after surgery recovery and how I'll cope, doing role playing exercises with me to help me prepare for evaluation, and working with me on my PTSD on top of all that. I may update later on in this process but for now, thanks Kari!

R **

when my son has trouble engaging and attending telehealth cbt sessions i asked for in person sessions he was released from care due to being autistic which is discrimination. we had to plead with other doctors to manage his meds and could not get them adjusted when needed because ahcccs does not give behaviiral health referrals in our county. thanks alot bayless.

Ben Mach

My friends and I have been coming to Bayless for the last 2-3 years since early 2020 and we absolutely love our Doctor (who no longer practices at Bayless) but the patient portal straight up DOES NOT WORK and management DOES NOT CARE. Messages sent through the portal DO NOT SHOW UP under 'Sent' and nobody follows up on anything. Imagine trying to change the pharmacy you use and the office staff at Bayless sends your script to EVERY. SINGLE. PHARMACY. YOU HAVE USED. IN THE PAST 3 YEARS... It's atrocious. Imagine trying to get treatment for your behavioral/mental health and getting gaslit by the very website you use to talk to your Doctor - It's a joke! Finally, we get an actual response here on Google Maps saying "Thank you for the feedback. We take your concern seriously and have escalated your concern to our management team for review." Only for us to receive a letter from Bayless by certified mail saying we were being dropped and we will no longer be a patient at Bayless moving forward. HILARIOUS! They "value your feedback" enough to kick you to the curb when you have legitimate concerns when you are paying for treatment but not receiving said treatment. Bayless is a great example of people who genuinely do not care about their patients and whether or not they are receiving the care they need. This is why the Vice President of Psychiatry left: because they were a genuinely pure human being who cared about their patients and they couldn't stand to remain with Bayless while they took advantage of people who were looking for help. Bayless is a great reminder that if you have any feedback or concerns about the medical care you're being given, you're better off just moving to another country because the only thing doctors here care about is what kind of sports car they're gonna drive to their job where they ignore their patients and drop the ones who complain about the poor service. BELIEVE THE 1-STAR REVIEWS THERE IS A REASON THERE ARE SO MANY