Sun City West Assisted Living

Curtis Laverdiere

If I could give zero stars I would. My step father had been living here now for more than a year. The staff and level of care in this facility is atrocious. He has a call button to summon help when needed. He had been pushing the call button for a few hours and no one came. He was unable to move out of his chair and was having a hard time breathing. My mother called him to see how he was as they usually talk a few times a day, and he told her what was happening. She called to the facility a few times and left voice-mails and no one responded. When she arrived she found him still in his chair, she yelled for the nurse and the nurses response was I'm only one person. Meanwhile, two other workers were standing in the lobby chatting on their cell phone. 911 was called and he was hospitalized due to health issues he was having. Oxygen levels were down to 80%. Dogs get better treatment at the humain society. Stay away from this place.

Norma Myers

The Pegasus Sun City West Assisted Living facility has deteriorated significantly over the last two years.The staff is all new and continues to turn over monthly. The staff used to treat residents like family. However the hiring practices have changed snd it appears the staff hired are more interested in a paycheck than actually caring for residents. A little paint and the change of furniture is just dressing on a facility that is going downhill quicker each day. I would be surprised if the facility lasts.

Krystal Guzman

Charlene at the front desk was very helpful, answered all my questions and was very friendly. I think she will change my mom's mind about moving to an assisted living place.

Jeffrey Bergstrand

My Aunt Vicky lived at Pegasus Sun City West Assisted Living and Memory Care for more than a decade and just recently passed away at 96. She had exceptional care for this whole period from an excellent and loving staff, and she was very happy there for the entire period. We are very grateful for the wonderful care she had.