Address: 1125 NC-54 #205, Durham, NC 27707, USA
Phone: +19194908600
Sunday: 11AM–4PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–7PM
Saturday: 8AM–4PM
Chris Egan
I was very pleased with the entire experience starting with the Online check in, the welcome when I arrived and most importantly, the service provided by my stylist, Kay.
Jenette Meldrum
Kay was great! Listened to what I wanted and did a great job. Thank you!
Kerry Mullenix
Unfortunately very disappointing experience as 1st time customer. Had below collar & mid-bottom ear length hair I had let grow out. Said I wanted to keep most of the length (3 different times/ways), but reduce some thickness/get a little trimmed/shaped. She said ok “will take a little off sides & top” & started cutting. Before I realized it, she had taken off all back & sides. Very short all way around. High neck line & above ears (discovered later even to point of “whitewall” around one ear! That sealed this review!). I said we obviously had a communication breakdown. She claimed this cut is what I asked for. Nope- not even close. I honestly believe she was more into Seinfeld & really didn’t listen/think. Kinda had that look of “oh- what’d I just do?!” I was nice. Was too late to go back. Had her take more off top, cuz now I had more of a “flop” look , which I hate. She didn’t do or even acknowledge extra scalp treatment I’d ordered in online scheduling. Massage was laughable, but didn’t really care - wasn’t what I came for. Charged full price (but at least not $3 for non-scalp service) with no offer to discount & no real apology. I tipped her cuz am still going to treat people right & know that’s how they make money. It’s hair - it’ll grow back, but just super disappointing outcome. Usually go to Great Clips, but came here with high hopes for better experience with now longer hair. Wasted a lot of time looking into various places, etc just to end up with same result. * This is my reply to management’s comments on my review: -I never said/implied “this happens wherever I go…” I did say… I ended up with same result- meaning an average short haircut that I could’ve received at the other place. (I’ve noticed a consistent theme in reading some other negative reviews -in that the management tends to put the blame on/even accuse the customer) Making this accusatory assumption is not only wrong, it’s just plain poor customer service; & a great way to discourage this customer from giving this business a second chance. -I didn’t speak to management while there. Didn’t see anyone else there except a waiting customer & I wasn’t given the option to when the stylist knew things had gone sideways. Regardless, what’s done was already done. -Finally, I intend to be done with this, but wanted to “be clear” in what I said in my review & what I didn’t.
Miranda Pejera
My kids absolutely loved the experience and I think their hair looks better than the $55 Barber cuts I was paying at the salon we used to go to. The only problem we have was one of my boys did not get the shampoo that was included in the cut but the cut itself looked fabulous.
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Sorry. This is not a service we offer at this time.
Yes. Women are allowed.
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