Address: 6643 Carlisle Pike, Mechanicsburg, PA 17050, USA
Phone: +17176979448
Sunday: Closed
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–5PM
Heather Sherman
Steph was so helpful and knowledgeable on buying a new car not to mention helpful throughout the whole process. She sent me links before hand of what I was looking for and helped me find the perfect one! She even checked in weeks after. Will definitely be buying my next car from her as well!
Ryan L
Everything was fine and staff was friendly. A little misunderstanding with the prices for my service but it was my fault. 2 hours or so for oil change and headlight replacement
Michael Flores
Faulkner CDJRF performed an oil change, tire rotation, and safety recall for my Challenger. A multi-point inspection was performed even though I didn't request it which was a bonus. Actual service work was satisfactory and meets expectations. I have a MOPAR service plan that covers the services so I cannot vouch for any prices/fees if you don't have a service plan. Customer staff are nice and waiting area has nice accommodations (complimentary water, food, coffee machine). Since I had a safety recall, I was told my vehicle must be dropped off. Dropped it off around 8AM and picked it up around 5:30 PM. I didn't require a specific time for the car to be ready by so your experience varies. They will probably accommodate you if you need your vehicle ready by a certain time. Notable highlight is that they will order an Uber for you at no cost. The Uber rides include from the dealership to your home and vice versa. However, this may only apply if you are dropping off your vehicle. Overall, my experience at Faulkner CDJRF was positive and did not have to pay anything for this visit.
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Maybe you can make a deal
You're right, you have to contact some of the sales person, the service Deparment never answer the phone.
We don't know.
Terry, we regret to hear that you had a negative experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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