Mustang Creek Estates of Frisco

Category: Assisted living facility in Frisco, Texas

Address: 1200 Main St, Frisco, TX 75033, USA

Phone: +12148724242

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Nakia Askew

Oct 21, 2022

Let me start by saying CARMEN is the best of the best , down to her personality! She’s an amazing outgoing positive person!

jessica bowman

Oct 20, 2022

Carmen Franks and her team of experts will make your loved one feel right at home. They are professional and treat everyone like family. Please ask for Carmen Franks when you arrive she’ll set your loved one up with a great plan!!

Debbie Ezmerlian

Oct 20, 2022

I am giving a 5 star rating since I know for a fact Mustang Creek in Frisco is going to be amazing. God has put a new Executive Director at this location who I have known 30 plus years. She loves geriatrics along with loving on her staff. She will inspire and guide along the way. I would trust her and now her staff with my own family.

Tara Carter

Aug 19, 2022

I'm sadly reflecting on the horrible experience my mother had at this facility as it's nearing her birthday as well as homegoing. She received substandard care while at Mustang Creek Estates Frisco in 2021 that led to hospitalization and worse. I went to look at the reviews today in hopes of seeing improvement.. The first few reviews looked positive followed by a number of recent poor reviews rated as "1". Because of this in addition to my own loved ones experience I caution all considering placing their loved one here. Just to be clear, I am a daughter and a Geriatric RN who has spent the last 15 years of my career advocating for seniors. It will always be in my heart that all elderly individuals be treated with the respect and dignity they deserve. God bless all families and caregivers looking for competent and loving help.

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Questions & Answers

Do you accept Medicaid or the Star Plus Waiver?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We do not accept Medicaid or the Star Plus Waiver. We are a private pay community but many of our residents do receive VA benefits and Long Term Care Insurance benefits.

Are pets allowed?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We are pet friendly! We have a $500 pet fee and would love to have your dog or cat join our neighborhood.

Are furnishings provided?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

Our rooms are not furnished. We would be happy to help find items for your rooms but we have found that most of our seniors prefer to bring their own furnishings and personal items with them. It feels more like home when they bring their own items from home.

Is house cleaning for personal living spaces included in the price? If not, what is the additional fee?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We are so proud to provide all-inclusive monthly pricing. We do not charge for levels of care and also include laundry & linen service, daily housekeeping, emergency call system, and all utilities in your monthly cost. We do not charge for phone service, cable or wifi service. Everything is included in your monthly fee.

Do residents have the option of a private or shared room?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

All of our Assisted Living options are private, but we do offer shared rooms in our Memory Care homes.

What types of activities or events are available for residents to participate in?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We have a full time Activity Director at each of our neighborhoods who organizes an amazing monthly activity calendar to include church services, games, crafts, outings and so much more. Please reach out to any of our neighborhoods to get a copy of our current monthly calendar of events.

Where can I inquire about the cost per type of living space, and any other associated fees?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We are proud to be an all-inclusive community and do not charge for levels of care. All of our services and rates are available on our website at www.mustangcreekestates.com. You can always call (214) 396-5828 to be directly connected to one of our 5 neighborhoods in the DFW area.

Where can I inquire about what types of apartments are available?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We are not an apartment style community. You can reach out to each neighborhood to learn of their neighborhood availability.

What are your billing and payment policies?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

We are a private pay community. Many of our residents do receive VA benefits and Long Term Care Insurance benefits, but we do not accept Medicaid. We do not require a lease but instead go month to month to allow our residents flexibility.

How do I schedule an appointment to take a tour of the neighborhood?

Mustang Creek Estates of Frisco | Dec 31, 2021
Mustang Creek Estates of Frisco | Dec 31, 2021

Please call (214) 396-5828 or go to www.mustangcreekestates.com to schedule the date and time that works best for you.

Do they accept medicaid?

Holly Morris | Oct 27, 2020
Theresa Higgins | Oct 27, 2020

No I'm sorry they do not

M

Anonymous | Oct 27, 2022
Anonymous | Oct 27, 2022

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