Service King Collision Benbrook

Ysuran Gunman

I will never use Service King again. They "fixed" my truck after my bed got hit due to wind, they tried to push it out in 24 hours and it was terrible. A week later I got my truck back, and every time I look at it still its not right. There's obvious filler/ primer issues, and the fender has obvious signs of dirt in the paint. If you can avoid them, DO IT.

WILLIE SUTTON

My experience was very pleasant and professional Katie was very nice and pleasant and I did get a update on everything they were doing to my vehicle per text message. I was also able to pick up my vehicle a couple days sooner than was first stated

Justin Cornelissen

Chris at this location was VERY helpful! even though he was fully booked, he was able to find me a GEICO certified location that could take my car in next week. He has arguably been more helpful than GEICO themselves.

Norma Arreguin

My insurance company sent me to these people to have my vehicle serviced after I was rear ended. They got the truck in pretty quick for service, the staff was very amicable as well. It took about a month to get het my truck back due to the extent of damage but was very happy with how it looked initially. Once I drove my truck I realized my diesel tank hadn’t been bolted down and that my cell booster and antenna were not on my truck. It’s been since November 2021that I have been trying to get this replaced or returned with no resolution in sight. I keep getting passed around from person to person all claiming they can’t find the items. Either they were taken or trashed by an employee but nobody seems to be interested in compensating me for my loss. If you use them, make sure nothing of value is left in your vehicle, I messed up leaving my antenna, after the accident I was not thinking clearly. Update: I was told they would rectify the situation by ordering a new booster and antenna so I sent them the info and pricing and told to bring the truck in for the bolting of my drag up tank. Once there I was told they didn’t have said items or bolts to fix my tank. Here we are in June of 2022, just 2 months shy of a year dealing with runaround and I still haven’t had my items repaired or returned. Be very careful if you deal with these people.