Chase Bank

viviana ceballos

Waited over thirty minutes just to verify my student status the bank was empty..and they told me to wait for the manager the manager had someone in her office and they kept talking about their language and where she’s from for thirty minutes! Knowing that she had a customer waiting or her she continued her conversation I just got up and left.

Ruby Ibarra

👍

Leonila Parrilla

One star is still a lot for this bank!!!!THE WORSE CUSTOMER SERVICE, please Corporate office check out the complaints! Tried to cash a check, the check is good , teller getting supervisor override, pressed the wrong button, it voided the check and will not accept it, all she can say no apologies “ oh the system does not want to take it anymore but the check is good, just go to your bank and deposit it, such an unprofessional, their fault but you have no other choice, Why they are treating their customer really bad is because there’s only one chase bank in Delano, people has no choice but to take their awfulness attitude! I just hope the corporate will read this and audit them!

Mandy P.

It's a bank. What more could you expect. Aside from the average service, the smell in this place is horrendous! Smells like someone had their gallbladder removed and the aftermath was left lingering in the lobby. I can't believe no one else has complained or mentioned this! Not my usual bank since I'm traveling in from out of town on business, but my God, someone PLEASE get the sewage or bathroom checked out in this place 🤢😷🤮.