VillaSport Athletic Club and Spa

The McKinnons Epic Journey The McKinnon Family

The price for the amenities is expensive but it meets all the things I need, a good gym, classes, kid/family friendly, and not crowded like the Ymca. To become top notch, I would suggest the following: to work on their cleanliness and up keep of equipment including facilities. The women’s locker room could be swept more and the toiletries filled. They need to put WD-40 on the toilet roll holder or get new ones that does not make noise everytime you turn it. One of the faucets are set to be extra hot while the other one stays cold in the women’s restroom. The family locker room could be cleaned more often and faculty need to have better communication between areas ( cafe, office, and cafe outside). All employees should be trained to not say, I do not know but instead say I will find someone who can help or let me get you the manager. Better customer service for the price that you pay for membership.

dustin tillman

Terrible experience, over a few months the amenities are hardly ever available, such as the cucumber water, cold towels and standard towels, pools, and steam room which smells terrible and gross. I have picture proof of the time and and dates and shows my experiences are not what I pay the $130 a month for, the machines are always broken, or being used by 10 other people since there is one type of each machine. I’m being over charged, and getting answer has been tough, no one has an answer for anything besides we will talk with someone else. I’m waiting for 1 manager to respond back and help with the financial side of things. I was informed that they are making changes, so we shall see what perspires

Luis H

I was helped by Matthew Hernandez at the Cypress location and he was extremely helpful and provided excellent customer service. He answered all my questions and gave me a tour of the facility. The facility was very clean and the staff was very friendly.

Jenn Mercedes

Love the location in Cypress been attending for years the staff is nice and they really make sure the members get results