Resource One Credit Union

Category: Credit union in Garland, Texas

Address: 302 W Centerville Rd, Garland, TX 75041, USA

Phone: +18003753674

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9AM–1PM

Reviews

Betzavel

Oct 14, 2022

I opened a bank account about 1 year ago at the Mesquite location. It was very easy to open, but the process takes from 20 45minutes to open on top of the waiting line that could be for 5 to 45 minutes. The staff is competent, very nice and kind. They have good interest rates on CD, IRA and Money Market accounts. The penalties for taking out your money on investments are low quantity. One time I paid a penny for my penalty, but also depends how much you have in there. I love the lobby, you can make yourself a coffee, hot chocolate or a tea while waiting inside to speak with a banker. The lines to see a bank teller are very low waiting time depending on the line and how fast ots going. J I have never waied more than 10 minutess at one time. The grounds are well kept, very clean and nice. They have a free notary for bank members and they hold yearly meeting to vote for upcoming members of the board. They also have a bank account that has so many features such as roadsode assistance, discounts to stores or eating places, based off your location.

Victoria Baylis

Jun 29, 2022

I am from Louisiana and was buying a car in Texas. I needed to get more money from my bank and you guys were part of the Co-Op credit union group with my personal bank. I was able to access my account and everyone was so helpful and knowledgeable. I was happy that everything was so easy to do.

Travis

May 11, 2022

Hidden fees everywhere! They charge for the junk mail they send you. Stay away form them federal credit union. Rates seem good at first but I guarantee you be paying more in the hidden fees they tack on randomly. Worst customer service I’ve seen. Update: resource one fcu called me and personally apologized for their fees that I had to pay, they made it right. They understood that some some of their fees might have been hidden or at least not clearly spelled out. In the end, I was upset at first, but they did make everything right.

Alexis pasley

Mar 20, 2021

Lines are ENTIRELY TOO LONG. Slow service I usually wait 45 minutes just to deposit money.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you offer mortgage loans ?

Sammie Jarnagin | Oct 27, 2021
first class painting and Remodeling | Oct 27, 2021

Yes sir they offer mortgage loans

Read More

What is the best way to open an account with your credit union...and what are the offers on new accounts

Pammy Stonecipher | Oct 27, 2021
Resource One Credit Union | Oct 27, 2021

Hello Pammy, you can start the membership process and learn more about our account offerings by visiting us at www.r1cu.org. We have several perks and services for our spending accounts, which differ by level.

do they got a atm where i can deposit cash into my account

R.L. Thompson | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Hello R.L..Thank you for reaching out. Our East Dallas, Cedar Hill, Irving, Mesquite, Spring Cypress, South Garland, and Southside branches accept ATM deposits. Have a great day!

Read More

Which branches offer Safe Deposit Boxes?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

The branches that currently offer Safe Deposit Boxes are the Southside Branch, East Dallas Branch, and Jones Rd Branch.

Do all branches instant issue Resource One Debit Cards?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes. All branches currently are able to instant issue debit cards.

Does Google Pay, Apple Pay and Samsung Pay work with my checking account?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes! Your Spending Account Visa® debit card is compatible with Google Pay, Apple Pay, and Samsung Pay.

Do you offer Money Orders?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we do. Members are able to purchase MoneyGram Money Orders at any of our locations for a $3 fee.

Does this branch have a QuickChange coin counter machines?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

All Branches have a QuickChange Coin counter machine, except Spring Cypress. It is a 3% fee for members. It's free of charge for youth accounts.

Do I have to be a member to apply for a loan?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

No, however, you will need to open membership to book out the loan, if approved.

What identification do I need to open a membership?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

A primary form of ID: a current, valid U.S government-issued ID (e.g. Driver’s License, Passport, State ID, Active Military ID, Concealed Hand Gun License) or Foreign Passport A secondary form of ID: Social Security card, Birth Certificate or any major Credit/Debit Card with your name

Does the credit union have Notary Services?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we offer free notary services to members and non-members. Our branches have at least one (1) notary at each location.

What is your mailing address for deposits/loan payments?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

You can mail checks for deposit or loan payments to: Resource One Credit Union, PO Box 660077, Dallas, TX 75266-0077 Please note that mailed in deposits and loan payments are processed on business days, Monday through Friday.

Can I get a statement for my taxes online from you?

Jeanne Jakubowski | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Hi Jeanne! Yes, you can log in to online banking and pull any of your monthly statements or the tax statements for the previous year. Have a great day.

Will you be having a paper shredding event this spring?

Tara Fedric | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Hello Tara, we are working on this event and hope to have more info available soon. Be sure to follow us on Facebook to find out when the dates are locations are chosen. Have a great day!

what is the minimum deposit?

Kim Vo | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

Hello Mekirin, To open an account we do require $25 opening deposit into the savings. For checking accounts we offer the Daily Spending Account which requires no opening deposit and no daily balance requirements. Thanks!

Read More

Is there a coinstar at this location?

Fabiola Ramirez | Oct 28, 2018
Viviane Aguilera | Oct 28, 2018

No but the one in Mesquite has one

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places