Courtyard by Marriott St. Cloud

Celeste

Marriott, you can do better! It wasn't terrible but I have higher expectations for a Marriott. The biggest problem was very, very low lighting in the room and the bathroom. If you're reading this before booking 100% request a room that is on the West side of the building. You'll thank me.

benton taylor

The employees here are the only bright spot, and saved this courtyard from being a 1star. Unfortunately, while we travel 60-70 nights a year, are BonVoy members, and almost exclusively stay in Marriott branded properties, this is the hands down ugliest, most disgusting, and disrepaired property we have seen to date, with the prices very overpriced for the quality. While this is a franchised, not corporate owned property, it is hard to believe that Marriott has allowed their esteemed name to be tarnished with this property. Many items, including air conditioning, elevators, chairs and room furnishings, floor coverings, etc… broken or completely worn, beds sagging and no longer comfortable, and I had to go to the front desk and have my room rekeyed every time I came back to the room, because the electronic module would not retain memory. We were charged for parking which we were never told about, and only had it show up on our checkout receipt, which is completely unsecured, a public lot, and otherwise free during non event hours, and non school months. This hotel is Marriott in name and pricing only, and does not participate in any Marriott programs. They are also a service requested hotel, and will not provide any in room cleaning service unless requested, and have done absolutely nothing to alert the public of such (there are no signs, no postings, and no in room placards to identify as such. We were told of this, only after directly asking the front desk staff, after our room not being cleaned)

Eric Larson

The room was good. Service @ the front desk was great & polite!...now for the down side...the pool room was a mess with garbage & half eaten food with ants crawling all over it by the hot tub. This was later at night from 10 pm to 11. Also unsupervised kids that were left by their family that were also not adults. Our car was also ransacked in the parking ramp. This could have been my fault if I forgot to lock the car between the hours of 8-10:50pm when we went to the Brick & Bourbon to have supper. Unless they somehow got in. No forced entry visible & I didn't notice it when I locked the car @ 10:50. They got away with a pair of Oakley sunglasses. About the only thing of value in the car. Word to the wise, lock your stuff up when in St. Cloud.

JeanG

Room was comfortable, clean (except for the stain on the shower curtain) and quiet. Layout of room was nice. Some nice updates to furniture and fixtures. Bed was comfortable. No USB charging stations. Ratty chair at the desk. Parking was not explained very well and hard to understand once in the ramp.