Ply Gem windows

Karly Thompson

Extremely dissatisfied. Not only do the windows not hold up (seals busting in multiple windows in our house), but I put in a request 2 months ago and keep getting an automated email saying they’re too busy to handle my request and it’s in the queue. By the time they get to it, the warranty will probably be expired and I’m pretty sure they know that.

Sam Kha

Horrible windows. Multiple cosmetic issues and operational issues. One window even fell off the slides towards me. I cut my finger trying to catch it before it got my head. Considering a lawsuit against them now

amanda martin

Have been waiting 18 weeks for windows on a new construction. Original order was placed first of May, it is now end of Aug and still no windows. The builder was told they would be delivered in June, then they were back ordered so it would be July 15, then week after week nothing. Was then told they would be on the job site by Aug 31, and today is Aug 31 and still no windows. I have never seen or dealt with anything like this company. We have been told four different times "they are on a truck" only to find out they were not made or shipped. Had I known in July when the first lie came that "the windows are on a truck" and what kind of company this was, I would have canceled the order and went with a different company. Even with COVID and supply chain delays 4 months for windows is beyond ridiculous! Update- Windows finally delivered on Sept 10

David McNeely

Their Driver hit my vehicle then proceeded to curse me out and flip me off. I asked him for his insurance and he replied, "I ain't showing you jack-s**t". It has been exactly 1 week and I still have not received a reply from their local office. I have contacted their corporate offices and they have left messages for the branch manager to call me back. I have not received any response.