Shinola Dallas North Park Store

Raul Rodriguez

I walked in looking for a nice leather shoulder bag to carry my camera. (They don’t have dedicated camera bags, I’ve installed an insert) I ended up walking out with a nice saddle brown shoulder bag and I’m very happy with the build and quality. The staff was very friendly and helpful, I stayed a few minutes after since we talked about our favorite animes 😅

Marsha Hamilton

The service was great. Nice Sales Associates indulged me in conversation while I waited for my watch band adjustment.

Jeffrey G

Ravin was top notch. Great customer service. I will return!

Jordan Bell

Today, my fiancé and myself went to North Park for the afternoon to explore and see what’s changed as we have lived in San Antonio for some years and just moved back. We wanted to stop in the Shinola store because I own a great watch from them and wanted to check out some leather goods. I have to preface by saying that I’ve managed small box retail stores for 10 years and believe in driving sales through genuine interactions and attentive salesmanship. You never get good service in North Park generally as the rule of thumb is the nicer the mall, the less service you receive. Quinn assisted us immediately upon walking in, no more than 5 seconds past the lease line he engaged with us and identified our needs. Now, I am open and honest when I shop and I know guests aren’t always comfortable letting staff in on what they are after. But Quinn was personable and genuine and made us comfortable to where I wouldn’t mind. We explored the store and I found a nice planner to go with. Far from the price point of the messenger bag I would like, but they won me as a customer and were able to convert me into a buyer today. Great job to the team here, especially Quinn.