Address: 6461 Eastex Fwy, Beaumont, TX 77706, USA
Phone: +14092323567
Sunday: 9AM–10PM
Monday: 11AM–6PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–9PM
Sheridan Hollingsworth
* Technician Sam is ALWAYS knowledgeable regarding our lawn tractor. He cleans the work area when he's finished, too. He's very courteous and dependable. Sears can be assured of his work and representation.
Gary Tucker
Terrible. Appointment was never confirmed, they don't answer their phone, and they completely missed their first appointment!
Glen Harrington
My home warranty company (American Home Shield) contracted Sears to fix my stovetop…process started on 3/16(40 days ago)… they have no showed and cancelled 5 appointments. They also reported to AHS that I had rescheduled the appointments, which I did not. Dishonest business with terrible customer service, avoid if you can.
jeff scanlon
Called and made appointment, was told repairman could fix and carried all parts. Told then model number of oven and what it was not doing. Repairman showed up in crocs and a torn t-shirt. Spent 10 minutes testing the heating coils. Says he guessed it's the board. Most expensive part. Didn't test the board, fuse, or anything else. Says he doesn't have the part that he would have to order it and it takes 2 weeks. Said I should repair it myself. Said part cost $450. I checked local parts store, part cost $80. Repairman wanted to leave oven with all screws taken out, did not want to put back together. H he left and charged me $75 for a guess. I called customer service, it's all outsourced to India, they transferred me 7 different times and then said there is nothing they can do and hung up on me. Called back again asking for a manager. They said that the manager had left for the day and that he would call me back the next day. It's been a week now, no call. Oven is still not working and Repairman never did anything but charge me $75 for a guess.
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You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.
Yes I do. I charge $80 to check it out. That $80 is included in the labor so you're not charged twice. Shoot me an address, and I'll get you on the schedule for tomorrow.
Sears Home Services is still a leading appliance repair service in the United States. We repair most major appliance brands, makes and models, no matter where you bought them, even if you're not near a Sears store. Our technicians are appliance repair experts who you can trust for repairs on top appliance brands like Carrier, Samsung, Maytag, Bosch and LG.
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