Charm Pediatric Dentistry, LLC

Natalie MacNamara

We love the hygenists and Dr. Suh! Our favorite is Miss Kelly but all of the staff are friendly and encouraging. My daughter was very apprehensive but with each visit she has become more open to letting the staff check her and now it isn’t a fight anymore!

Jennifer Chuong

I'd like to primarily point out their front desk manager with the name something similar to Kristie doesn't manage well. And you might think the front desk doesn't matter, you're going for the dentist, but the front office is always the people you speak to when making appointments and handling the financials of your kids care, so I find every aspect of the office to be important. This office was my kids primary facility for a few years, even though my son did need urgent services done at a different facility because it was something Charm weren't able to help us with there. She'll call patients and tell them they're due for visits to make appointments without checking the insurance plan after knowing my child had urgent services done recently at another facility, tell me there's no copay, or give me the wrong copay. I'd bring them to appointments and ask if there's a copay and she'd say no and let us leave. She'd then tell me 6+ months later there was a copay, a service wasn't due yet at the time of my appointment that she called me to come in for, etc and request payment. Trusting that she knew what she's talking about we'd schedule the appointment, pay for co-pays, pay for co-pays again, etc. This happened at least 3 seperate times for me. By then I asked her why doesn't she clear it with the insurance plan before all these errors and mistakes, she says she does thousands of claims and she doesn't have time to check in the insurance plan to see if we're actually due. Wow. Seems like we're inconveniencing Kristie. She's a poor manager. I told her that. I then left their facility to Doc Bressler where during signing my kids up they checked the insurance plan and told me when things were due prior to trying to schedule my children for anything without me even asking. I guess Charm doesn't require their manager to manage anything.

Sole Flex

I brought in my two boys a few weeks back and the staff was amazing. Would recommend for any new families moving into the Blue Bell area.

Nicholas Kim

I have had the pleasure of getting my teeth cleaned by Dr. Suh my entire life and I always come out of my appointments with the cleanest feeling in my mouth. I would highly recommend Charm to anyone who is seeking exceptional dental care for their children and a fantastic, professional staff to match.