Woodforest National Bank

Jory Pratt

Wood give zero stars but not possible. They claim to monitor for fraud yet my account was drained of it's funds and they didn't see anything suspicious about the transactions that were minutes apart. This bank is a joke they do not even off American support, it is based over in China it would seem.

Ray Kelly

The customer service is lacking. Anytime I’ve ever had an issue, the employees have never been able to help. I always get an “I don’t know “ or “You’ll have to call our 1-800 number”. Today, no one was out front for half an hour. Two employees came out from the office only to get onto another patron who knocked on the door to see if someone was in there. There was a line of people and no one knew if anyone was here. The bank looked open but no employees are anywhere to be seen. The employee scolded him not to knock on the door. When they were asked why there was no sign out, one employee sarcastically said they were only gone for 5 minutes. The only reason I have an account here is because they are close. I’ve had it with the Alvin location. I closed out my account and am taking my business somewhere else.

joe sun

Had everything I needed

Joe Gonzales

Very slow one teller working the others just watch as lines get longer