Fazoli's

Sharon Dodd

I tried to order two children's meals, ravioli. I wanted one with meatballs and the other with sausage. The woman did not know how to ring it up.... Took a full 10 minutes online. Then, asked what drink I wanted with it and I told her apple juice. I get to the window she gives me my total and I think it's too much but she assures me she's running up correctly so I take the order and go home. It was hardly any meat sauce on the ravioli at all, both were cold, not lukewarm cold. And, she charged me $1 additional on each meal for the drink, which was supposed to be included. Obviously I won't be going back there. They overcharge, the meals aren't hot, even though that's what the sign says. It's a rip off

Kristi Miller

We dined in and Lucas was our order taker and delivery person. He has amazing customer service skills. He was attentive the whole time. He even remembered who ordered what food. You can’t teach that level of service. 5 stars!!!

Chris copeland

Lucas did an amazing job serving us tonight. The meal was wonderful and it truly didn't feel like fast food. The New York style cheesecake was delicious and the breadsticks were nice and soft. (Restaurant #5935)

Kimberly Suberlak

We were greeted upon arrival and Tom came to assist us right away. He was very friendly with my son and I. Ralph quickly brought our food, spoke with us, and prepared our food with cheese to our liking. He also noticed I left my credit card at the register and brought it to me. Tom, Ralph, and Lucas all checked on us throughout our meal. All of our interactions were positive and we enjoyed our lunch. We'll be back.