DWSS Durango District Office

Category: District office

Address: 3965 S Durango Dr, Las Vegas, NV 89147, USA

Phone: +17026313212

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Matt Minton

Aug 6, 2022

There really nice there they treat you like a human and not like trash. people dont know what one is going through or has lost but they dont look down on you like other branches.

Chris M

Jul 6, 2022

Been sitting here for 3 hours just for a new card.They sent everybody out too lunch that the same exact time, leaving the place completely packed at it's bizziest.Who does that!!

Jasmine Hunter

Jun 30, 2022

Very clean office. The wait was short. Staff was helpful, nice, and seemed to be very understanding.

Sei’Oriana M

Apr 29, 2022

okay so i got an ebt card from here and moved to california, left my card in nevada and stopped getting benefits after JAN2022 what do i do?

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Questions & Answers

Is an appointment necessary or are walk ins welcome

kerstin pfeiffer | Oct 26, 2020
Caroline Fulpher | Oct 26, 2020

Walk-in are welcome all depend on your needs. Process can take a while too.

Can I sign up for Medicaid in his office?

Teri Eubank | Oct 26, 2020
Charles Foster | Oct 26, 2020

Yes. You can also apply online

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Why are you guys taking your sweet time answering your phones? I've been on the phone now for more then 45 mins.

Vanessa Viviana | Oct 26, 2021
Shellioness Love | Nov 30, 2021

Because we are in the midst of a pandemic and they are telling everyone to use the website or to call in with certain. Issues or if you have questions. They do this to keep up with social distancing protocols by keeping the office visits minimal.

Can I get my EBT card at this location??

Okino El Bey | Oct 26, 2020
Latasha Ross | Oct 26, 2020

Yes

Is there a drop box to Where I can just drop off my documents?

Alicia Alexander | Oct 27, 2019
Elizabeth Allen | Oct 27, 2019

Yes. The drop box is next to the door..

I just moved from FL to Las Vegas but I have Medicaid in FL. I know you cant transfer. Do I need to cancel FL medicaid/ebt before I apply here? Or do I keep it and apply and they'll cancel it?

Julie Snyder | Oct 27, 2019
Rashad Waters | Oct 27, 2019

Yes I agree keep the Medicaid it’s fine but cancel food stamps or else it might become a bigger issue then needed to be .

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How do u know when yoi have to reapply if u lost your paper work

Michael Medina | Oct 27, 2019
Joe DelPopolo | Oct 27, 2019

You can call the number that's on the back of your ebt card vor check online. You just need to remember your pin number. The Durango location is awesome. I'm so glad they finally opened up another location and that is also a lot closer to where i am. They are so much faster and way cleaner!

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I see in July 31st 2018, my Medicaid will end. At what date can I reapply?

Ted Raposas | Oct 27, 2018
shestrulyblessed33 Ellis | Oct 27, 2018

You should go reapply NOW!!!

Does this place offer the 400 dollars social service check for rental assistance

Krystal Manciano | Oct 27, 2018
Joe DelPopolo | Oct 27, 2019

No you have to go to the social security office that's on Charleston and Rancho, i believe that's where it's at.

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Can I reapply here?

Allie Lehmann | Oct 27, 2018
Jesse Blum | Oct 27, 2018

Yes

can I get an appoint to apply?

Michael M. Emminger | Oct 27, 2018
becky heuer | Oct 27, 2018

You dont need an appointment. You can apply online or get the application at the durango office and drop it off.. Avoid the middle of the month. First time applicants will need to stay and see a case worker.

What documents do i need to apply for ebt?

Arev Ian | Sep 26, 2022
Tiffany Perkins | Oct 19, 2022

Arev. Google showed me late that you had a question. If you're working. You have to show them what you make. If you're not working, there's nothing to show and if you live with someone . You just tell them your food is separate in the home. Hope this helps you or anyone else that has a similar question.

What are the cross street

Patricia Salas | Sep 26, 2022
Cally Elliott | Oct 5, 2022

Desert in flamingo

what documents do I need to apply for SNAP?

Arev Ian | Sep 26, 2022
Joyce Baier | Oct 5, 2022

omgoodness....a bunch. state ID, proof of residency, (current rent agreement, paystubs , utility bills, bank statements) if applicable

What the fax number?

Debra Kay Crider | Mar 30, 2022
Kim Abdoian | Mar 30, 2022

I don't have the phone number but I will text it to you later when I get off work tonight 🙂

I need a replacement card for Medcaid I how can I get one ? Or who can I call . Thanks

patricia leaks-spellman | Feb 28, 2022
Kerry Thomas | Feb 28, 2022

You can come to the office and pick one up!

Is the office open tdy

Tracy ROOS | Nov 30, 2021
Stefanie Dehart | Nov 30, 2021

No it's closed for veterans day

is wefair open today

B.B.G | Oct 26, 2021
Tami Petersen | Oct 26, 2021

No. Holiday today. Open tomorrow at 7am.

Can you make appointments?

MEGAN LANE | Oct 26, 2021
Thomas Barrington | Oct 26, 2021

Yes, Monday through Friday

What forms of ID do I need

Brian Hanson | Oct 26, 2021
Courtney Frey | Oct 26, 2021

What are you applying for?

I turned in an application online and have to turn in forms for my application and they said I can drop off the forms that are needed can I go to any office to drop off my paperwork because they didn’t tell me a specific location

Kami Denton | Oct 26, 2021
Jamie Cornejo | Oct 26, 2021

You can go to any location.

Can someone else pick up my ebt card for me as I’m not available or it has to be me?

Melissa Manankil | Oct 26, 2021
BABY MAMA DRAMA TOUR | Oct 26, 2021

Log into your profile and add a representative. The. They can pick it up for you

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I'm having an issue regarding my EBT but am told to only come to the offices if needed. but am given NO ONE TO TALK TO WHEN I CALL ANY NUMBER!. we are in a pandemic I need to eat who do I talk to what do I do?

Krystle Fields | Oct 26, 2021
Courtney Morticia (Antipasto_Antihero) | Oct 26, 2021

Go to the office. They are open specifically for EBT card issues

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Are you open 8-5 or from only 2-4 pm as recording says due to covid?

jacqueline klassen | Oct 26, 2021
Feeonah Feenix | Oct 26, 2021

i was there at 8am and they were open

Can i get food stamps here

James Hammontree | Oct 26, 2020
Meladie Bender | Oct 26, 2020

Yes ma'am

How long does it take cash assistance papers to come in the mail

Princess_bri And Noah larios | Oct 26, 2020
Quinn U | Oct 26, 2020

Usually with in 3-4 business days. If its the application you are looking for you can print it online or go down to office to get one (even with Covd)

Do they help with rent

Mae B. | Oct 26, 2020
Tre Alexander | Oct 26, 2020

No. They provide medical, temporary assistance for needy families and food stamps at this office.

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Is this office a place where you can pick up a replacement EBT card

Susan Henson | Oct 26, 2020
Charles Foster | Oct 26, 2020

Yes

Is there a drop off box where I can drop off my application?

Kathryn Berbano | Oct 26, 2020
Charles Foster | Oct 26, 2020

Yes.

Can you get a EBT card from that location

Aubrey Victor | Oct 26, 2020
Chris Carlton | Oct 26, 2020

yes

When is the best day too come in when it’s not crowded?

Lisa Latimore | Oct 26, 2020
Caroline Fulpher | Oct 26, 2020

They're not open on the weekends and I am not sure what day it is not crowded but try being there when they open or mid-afternoon.

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Can you apply for food stamps at this office?

Brenda Purdom | Oct 26, 2020
Elizabeth Allen | Oct 26, 2020

Yes you can...

are you open today? B;ack Friday

MARTHA JACOB | Oct 26, 2020
Charles Foster | Oct 26, 2020

No

Is the office open today?

Sasha Rochelle702 | Oct 26, 2020
Tami Petersen | Oct 26, 2020

No. Closed for Veterans day. Open tomorrow at 8am.

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can i get a replacement EBT card here?

Marianne Ford | Oct 27, 2019
Travis Gage | Oct 27, 2019

Yes

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i want to change my address what can i do.

Cat Jones | Oct 27, 2019
JESSICA KING | Oct 27, 2019

Submit a change form, call customer service, or come into the office.

how do you transfer medicaid from virginia to nev

Cindy DeRath | Oct 27, 2019
JESSICA KING | Oct 27, 2019

Medicaid doesn't transfer from state to state. You will have reapply here in Nevada for Nevada Medicaid services.

If I have medical provided by the state and my company offers medical do I have to ta ke the company medical????

Chris Wilcox | Oct 27, 2019
Joe DelPopolo | Oct 27, 2019

You can have both insurances. Or just means that you're double insured. Wherever you go to use the insurance, that company will take whichever covers more first, or they might not even accept Medicaid so you can use your other when that happens.

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Does anyone know what times the office is open on monday? New Year's eve?

Mamabear 426 | Oct 27, 2019
JESSICA KING | Oct 27, 2019

Regular hours 8 am to 5pm.

Is this office open on veterans day?

Laura Berglund | Oct 27, 2019
JESSICA KING | Oct 27, 2019

No

Which office offers the rental assistance program?

Mia Burns Cook | Oct 27, 2018
Allie Lehmann | Oct 27, 2018

I applied for rental assistance or emergency cash and I got it but I went to the office off Maryland pkwy between desert inn and twain and I got the cash the same day.it was in a check and went to bank of America to cash it

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CAN I REAPPLY FOR SNAP AT THIS OFFICE?

Rick Maldonado | Oct 27, 2018
shestrulyblessed33 Ellis | Oct 27, 2018

YES !!!!!

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Can you get government assistance for dental care

Kimberly A. | Oct 27, 2018
shestrulyblessed33 Ellis | Oct 27, 2018

Im sure you can its I think under Medicaid

If you lose or forget an item such as cellphone or wallet ,is there a place that tou guys keep items untill owner comes looking? Like and lost and found..

Bayron Moreno | Oct 27, 2018
Dwayne “Deajoe” Clark | Oct 27, 2018

Yes your right about that

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What is the latest you can show up and still get seen that day!?

Zoe Manliguis | Oct 27, 2018
shestrulyblessed33 Ellis | Oct 27, 2018

I believe you have until 330 or 4pm

When you're just renewing ebt cuz u let it expire a month ago will the money load quicker if u have the card or do u have to wait a day?

Zoe Manliguis | Oct 27, 2018
Patty Cargal | Oct 27, 2018

It will never load on the same day. The card loads the day after the case had been approved

If it's been over 6 months can I still just renew my ebt without restarting the process?

Zoe Manliguis | Oct 27, 2018
Jessica Barr | Oct 27, 2018

If your SNAP benefits have expired and closed you will have to reapply and begin the process again.

Since the office is closed today do they have a drop box ?

Matt Ayala | Oct 27, 2018
Dwayne “Deajoe” Clark | Oct 27, 2018

They should have a drop box at their office.

How long is wait time??

Ray Ferguson | Oct 27, 2017
Dwayne “Deajoe” Clark | Oct 27, 2017

Every time I went there. I was in and out.

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Can I apply for Medicaid here?

Raemo Esmero | Oct 27, 2017
DWSS Durango District Office | Oct 27, 2018

Yes.

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