Holden Buildings of Springfield

Brandi Cook

Super Nice at first but office staff is lacking in communication. Had issues getting it delivered. The delivery driver was polite and did an awesome job. Later on we had issues with payments and a double payment was taken from our account, it was refunded within approx. ten days. One month later, a week before our auto pay was scheduled, we paid our shed off. I was reassured that the auto pay would be cancelled. Well Shed was paid off on a Monday and that Friday a payment was taken from our account. I contacted them bright and early Saturday morning. A Gentleman was very apologetic and said he would see what he could get done. I never heard back and waited till Monday to call back in. I called and was transferred to a gentleman named Cody. He was rude and acted like I was completely inconveniencing him by bringing a mistake made by them to his attention and wanting it corrected. He said they could mail me a check and I politely declined and said I needed the refund sooner than that. I was put in a financial bind due to their mistake and I wasn't going to wait for that long to have this corrected. I have yet to hear anything and that was about an hour ago. I will not be purchasing anything from them only because of their lack of communication between office staff and poor attitudes.

Ralph Cisneros

Beware!! GREEDY AND VERY RUDE!! They are very nice at first, then after you have signed on the dotted line they turn on you. Just look at their responses to other complaints from other customers they are bland and generic they really don't care. The lady and the man running the show should not be in business, take your money elsewhere these sheds are littered all over the road everybody sells them- bottom line...just avoid this place.!

Joseph Curry

I actually couldn't be happier with my Holden portable building and the process of buying it. I'd shopped for months and everyone was out of stock, wouldn't return calls, or the weirdest one was that I'd have to pay half up front, and no idea of when it would be done or what the other half would be. I reached Holden Buildings Bolivar and Sabrina Roberts met us before their scheduled opening time to accomodate us. She helped us come up with a plan for a perfect 8 x 12 building, made for us. Was sorta weird that it cost extra to have the H letters left off the doors, but she honestly explained why. The unit was actually done before we expected and delivered exactly to the minute when they said it would be. The deliveryman was an expert on getting it unloaded and set up exactly where I wanted, negotiating thru my weird yard and all. Shed is very well made, and even came with 2 cans of the paint used for any touch ups. I did repaint around the window trim where a few spots were thin or missed. I got a roll of heavy duty flooring for the inside and curtains. All in all, very happy with the purchase. Wish I'd gotten it years ago. Very glad I didn't go with one of the other options. I've heard some horror stories from friends. Thanks again to Holden and Ms. Roberts for the cool shed.

Derek Mullarkey

I have called multiple times during their listed business hours. I always get a voicemail. I have left messages with no return calls.