Address: 122 N 2nd St, Rockford, IL 61107, USA
Phone: +18152988020
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Karen Johnson
Ryan arrived on time, performed maintence on furnace, and. answered questions. Very nice repairman. Will refer friends to this company. Thank you.
peggy swing
Ryan winterized our furnace and was top notch. His professionalism & pleasant personality & attention to details will be the reason to request him back the next time we call Allen Heating.
Matthew Marello
Charged us 300 dollars on a 30 to 50 dollar part. Didn't even solve the issue. Furnace worked for a week then stopped. He didn't mount igniter so it shorted. Replaced gas valve but didn't clean tubing which was likely the issue to begin with. I had to learn how to work on a furnace to fix their mistakes and I'm currently trying to not henge to pay almost 1k for a fix that didn't work. Could have been a bad technician but still... 300 for a 50 dollar part?? Edit: it was under a different name. But it was not after hours, the invoice read 300 for igniter, which costs no more than 50 and that's pushing it. Basically your tech didn't do so anything he should have. My guess is so you'd need to return for more money. We filed a complaint with the office and they still haven't got back nearly a week later. The call out was 95 dollars. 300 for igniter and 500 for gas valve.... we will call again to get this sorted but people should know what we went through with your company.
Brett Sechler
Ryan and Matt did a club member clean and check of my Trane furnace for this coming winter. They were on time and very professional. They did a thorough inspection of the furnace and cleaned and adjusted it. They checked the Apriaire humidifier and the furnace filter. I would recommend them for any of your furnace needs and repairs.
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Nancy, we do sell waters, and they are installed by a licensed plumber
Please call 815-298-8020, to get ahold of our on call technician Thank you
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