Kroger

Tracey A

The associate assisting me at the self scan was exemplorary with helping me with a difficult gift card. Her name was Keitha. She was kind, gracious, and very patient. I could tell that customer service is very important to her!

Amanda M

Hire a different deli lady-Gina is rude...sorry but don't get a job in customer service if you don't want to smile and be nice to people. Last time I was here she was yelling at an elderly man...this time she put her hand up in my face while I was ordering! Come on....

Brad Kelley

I don't know why the GM refuses to fix the Verifone card readers. They never work. I'm a single person, I could imagine a single mother that had three kids with her, knowing she had money in her account & the card reader saying "Nor Authorized".

Mina Doss

I want to support a local Cincinnati company like Kroger so bad, but this place constantly pushes me away. I’ve had so many bad experiences with this store, that I don’t want to support any Kroger stores anywhere. I’ve had multiple terrible experiences with click list and the pharmacy. After a particularly horrible situation with click list we stopped using them and started using Amazon Fresh to have our groceries delivered. We still go in to the store and pickup random items when we need them. This was working out well for us. We also started going to Meijer, Whole Foods & Fresh Thyme as well to supplement. We continued to use Kroger pharmacy, but it’s been bad experience after bad experience. As much as I hate to say this, we’re done with Kroger. Today was the last straw. I’m switching to cvs as our primary pharmacy and will continue to use Amazon Fresh, Meijer, Whole Foods & fresh thyme for everything else. I wish Kroger was better. I tried so hard to support them, but it gets to a point where I can’t anymore. If customer service is important to you, then don’t go to Kroger. They’re still trying to figure out what that means.