New Castle Utility Office

Category: City government office

Address: New Castle, IN 47362, USA

Phone: +17655216820

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Crowley & Piper

Sep 16, 2022

I’m just tired of paying a late fee every month due to the fact that I can’t use their online system and haven’t been able to for years. Even had the guy in charge contact their “guy” who does their website and reset everything. Still didn’t work. This is the only bill I cannot pay online and since I have health issues I end up paying a monthly late fee since it takes me so long to get down to the office. I’m over it.

mali calderon

Apr 13, 2022

took 40 minutes of flooding for them to come and shut our water off. their “on call” technician arrived with no urgency and now we have severe house damage. this is our baby’s nursery floor 😔

The Best Dad Ever!

Mar 13, 2022

The service is “ok”. The water isn’t the cleanest water so I buy bottle water to drink. The main reason for 3 stars is because if they are going to raise the cost of the forced utility service then they need to replace water lines on their end other than the main roads.

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Questions & Answers

Anyone else still have low pressure water since the main water break?

Katrina Simmons | Oct 26, 2020
Bonnie Gibson | Oct 26, 2020

Not on N 9th and Vine St

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Who provides electricity?

Kriss Riddle | Jan 29, 2022
Melissa Jessup | Jan 29, 2022

If you live in the city proper it's Duke Energy. In the country it's REMC.

My water is still bad. Who do I need to reach to get something done about it

Bradley Bertram | Oct 26, 2020
Wyona Altom | Oct 26, 2020

Water woke down on midway

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