Advance Auto Parts

Category: Auto parts store in Louisville, Kentucky

Address: 2422 W Broadway, Louisville, KY 40211, USA

Phone: +15027722969

Opening hours

Sunday: 9AM–8PM

Monday: 7:30AM–9PM

Tuesday: 7:30AM–9PM

Wednesday: 7:30AM–9PM

Thursday: 7:30AM–9PM

Friday: 7:30AM–9PM

Saturday: 7:30AM–9PM

Reviews

Lone Lioness

Sep 30, 2022

Customer service rep was good but the pricing is double what I’ve seen other places. Also I don’t like being treated as a criminal while simply buying auto parts. Armed security with a bullet proof vest staring me down with his hands near his weapon is definitely an unpleasant experience. The man wasn’t outright rude but definitely wasn’t welcoming. Treated me as if I wasn’t supposed to be there. I also watched as he treated a light complicated woman wearing a hat nicer even holding the door open for her and didn’t follower her inside the store nor guard the door while she shopped. He stared at me as he stood guard the front doors and I actually had to ask if I could go inside the store. Then the security guard proceeded to guard the door and stared at me while I was at the counter conversing with customer service rep. I understand security and protecting the employees as well as the shoppers but that’s excessive. Remember customers aren’t the criminals. Very disappointed after being a customer for many years. I’ll definitely never come back. I’m going to stick to getting delivery or another auto parts store. Never experienced this at Auto Zone, O’Reillys nor any other store for that matter.

Derryl Blane

Sep 12, 2022

Good place to do business. Th nks yAll

mandy skaggs

Sep 5, 2022

Helpful service

Dustin Baughn

Sep 3, 2022

The treatment my friends and I received at this store was nothing short of extremely unprofessional and disrespectful. We are from out of town and this is the only store that had the parts we need for our broke down truck. We arrived at this store approximately two hours before closing time and was met by an armed security guard at the door informing us the store was closed. Once we pleaded our case and that we just needed one part to get home the employee working came out of the store, shut the door in front of us, and never looked us in the eye. He proceeded to get in his car and not care at all about assisting us. I would never recommend this store to anyone. P.S. I think I saw a few roaches in front of the store.

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Questions & Answers

What is your phone number

Mr Mudd | Oct 27, 2018
Oriton Forbes | Oct 27, 2018

Why do you need my number Mister mud

Do you sell tool boxes for a 2010 ford ranger

John Biedinger | Oct 27, 2018
OJ Davidson | Oct 27, 2018

Easier , cheaper , and better if you buy online . Anytime you buy stuff like that in-store , you're gonna pay a lot more . You could find it a lot cheaper with free shipping online. You don't need a bank account for Amazon or eBay , you just need a cc number or debit card number

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