Curt & Jerry Sewer Service

Category: Plumber in Indianapolis, Indiana

Address: 1531 Deloss St, Indianapolis, IN 46201, USA

Phone: +13172660000

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Deborah Carmichael

Apr 13, 2022

I've been using Curt and Jerry's Sewer Service for years and so does my 93 year old Mom. Wyatt was knowledgeable, efficient, and most of all, very patient with all of her comments and questions!

Breana Bonsall

Jan 24, 2022

They didn't charge to come out like a lot of companies do. When they got here, they were able to fix my toilet quickly and because it was an easy fix, they didn't charge me a dime. 100% would recommend to a friend! Thanks again guys! You're life savers!

Heather Abney

Aug 27, 2021

Over priced and can't follow simple directions!

laurie klinger

Mar 29, 2021

They came out to unclog a main drain. They were not successful because their cable wasn't long enough. They rescheduled to come out with a bigger machine. But they didn't show and didn't call. When I called, Denice said they were on another job but would come out after that. When they still hadn't come out I called in one more time. That's when Denice told me they wouldn't be able to come that day at all. But no one had bother to let me know until I called. She said they could schedule for the following week. Instead I went with another company that could come out on Saturday. But that company only had a 100 ft cable and that wasn't long enough. So I tried one more time with Curt and Jerry because they confirmed they had a longer cable. I scheduled it for today but told Denice several times that it couldn't be between 2:15 and 3:15 when I had another commitment. That's exactly when service person called to notify that he was on his way. When I told him I couldn't make it then, he asked if my tenant could. I told him I would check and call back. It took all of two minutes to learn that in fact my tenant was home and could meet them. But by the time I called back serviceman said he was already on his way to another job and couldn't do it, but said he'd come over afterwards which should be some time around 3 pm. I called at 3:30, Denice couldn't tell me when they would be over but assured me I was next and they would be over today. I asked if she could check with them to make sure they could make it. She said she couldn't bother them. They never came. When I tried calling around 4:30 - office was already closed. Denice never called to let me know they wouldn't be coming over. Pretty lousy customer service. I'm disappointed because I had used Curt and Jerry before and they did good work. But this was repeatedly poor customer service.

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Questions & Answers

Do you provide services for both commercial & residential properties?

Curt & Jerry Sewer Service | Oct 26, 2020
Curt & Jerry Sewer Service | Oct 26, 2020

Yes, we do!

What is your sewer inspection process?

Curt & Jerry Sewer Service | Oct 26, 2020
Curt & Jerry Sewer Service | Oct 26, 2020

1. Drain the sewer line. 2. Run a sewer camera through the system. 3. Detect any issues within the line.

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What sets you apart from other sewer services?

Curt & Jerry Sewer Service | Oct 26, 2020
Curt & Jerry Sewer Service | Oct 26, 2020

Our flat-rate pricing, scheduling flexibility, and quality equipment!

Why does my lift station need to be cleaned?

Curt & Jerry Sewer Service | Oct 26, 2020
Curt & Jerry Sewer Service | Oct 26, 2020

Over time, materials can and will build up in your lift station, which can lead to a reduction in its ability to perform properly. Curt & Jerry Sewer Service has offered professional sewer lift station cleaning in the Indianapolis area since 1946.

Do you offer flat rates?

Curt & Jerry Sewer Service | Oct 26, 2020
Curt & Jerry Sewer Service | Oct 26, 2020

Yes! Our rate stays the same whether we’re there for 20 minutes or 3 hours.

What kind of equipment do you use?

Curt & Jerry Sewer Service | Oct 27, 2019
Curt & Jerry Sewer Service | Oct 27, 2019

We use only the best equipment. Our Spartan Equipment, compared to similar products, is more durable, powerful, and safer.

Do you offer a guarantee?

Curt & Jerry Sewer Service | Oct 27, 2019
Curt & Jerry Sewer Service | Oct 27, 2019

We are confident in our specialists, which is why we guarantee all of our work.

Do you offer emergency service?

Curt & Jerry Sewer Service | Oct 27, 2019
Curt & Jerry Sewer Service | Oct 27, 2019

Because problems can occur any time, we offer emergency scheduling to help you as quickly as possible.

What is the standard rate for residential drain cleaning in near south side Indianapolis?

Donald Norcross | Oct 27, 2018
Curt & Jerry Sewer Service | Oct 27, 2019

We charge a flat rate for our services. Because of this, our customers do not have to worry about hidden charges. If a job ends up taking longer than expected, we will still only charge that original flat rate.

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