The UPS Store

Alexander Budd

I used this store to ship a package for an eBay sale. I purchased extra packaging material to further protect my item. The item was damaged during shipping and come to find out the extra packaging material was never added to the package. To make matters worse, the employee never asked me for the declared value of my item and left it at the default amount. After UPS completed the damage report, I am only receiving a check for the false declared value. UPS Store #1815 is refusing to pay the difference to make this right even though it was THEIR employee who was responsible for both issues. Needless to say, I will never use UPS Store #1815 for my shipping needs in the future. I encourage anyone reading this review to use a different UPS Store to ship their items.

Tiffany Lawless

Like many of the reviewers have stated, packages seem to just disappear when you drop them off at this location. Three separate times Amazon packages didn't make it back to their return destination even though I have receipt showing I dropped them off here. I am not sure what's going on here but it seems nefarious and I won't return to this location.

SullenVex

Almost closing I arrived to return a package that I had bought on Amazon. The staff was fast there were several people in line when I got there. I'm sure they had a long shift it looked like this particular store has a lot of business. They were efficient and friendly and seemed to enjoy the work they're doing. A+

Ron Schaefer

Knowledgeable, Friendly and Helpful staff.