Equinox Gold Coast

Mara Gucinski

Best gym experience. My husband and I relocated to Chicago and took finding a health club very seriously. After touring 4 different options in the neighborhood, it was clear that Equinox was the best fit. The facility is beautifully designed and kept, classes/equipment are all top notch, faculty is overly accommodating—everyone is so kind, and the trainers are experts at what they do (shoutout to EJ)! I feel so much stronger and healthier than I ever have. Highly recommend elevating your day-to-day by joining.

Alia Saadi

Wish I could give 0 stars. I’ve never experienced such tactless communication in a supposedly high standard space. This couldn’t even be called persistance. How do you convince someone you have high coveted membership when you’re almost forcing a prospective member to join your gym? I never felt such lack of kindness and consideration for my position as a potential client. Extremely uncomfortable though I did my best to gracefully decline joining right away the entire time, I was too close to saying the truth which is that I simply will never want to pay $200 per month to be in this environment on top of simply not having decided this is the gym I want to join. Cherry on top is that I received 0 apology for being made feel this way, guilt tripped for 35 minutes about my decisions. The sales/representative staff told me verbatim “this is actually not a difficult decision” multiple times which is so outrageous in my experience with high end services. Also please don’t extend outstanding occupancy expectations when your weight spaces are about as busy as everywhere else.

Sydney Verwilst

bad customer service. was guested into a class and they refused to let me in, and when they finally did, they did not help me set anything up so consequently wasn’t able to join class as it had already started. i would not recommend a membership here.

Jay Fal

Bad timing for gyms. Need permission to look around and see the exercise room. Inconvenient location.