Golden Phoenix

John Barstow

Disturbing experience. We were insulted and hung up on after kindly asking for a refund *after they admitted to giving us the wrong order* that could have killed someone. Before hanging up on us we were told that for a refund, of an item they admitted to having gotten wrong, we should bring our garbage bag full of trash to their restaurant for them to pick through *in the restaurant* to verify we have the item they tell us they know we ordered, that we have the receipt for. We had the impression there could be physical violence if we returned, which while potentially satisfying is not worth the price of a couple meals. Talk about going to lengths to avoid issuing a refund when we would have settled for an apology. Believe the other reviewers who have reported being literally yelled at. Like others I'll be reporting them to the health department, the Better Business Bureau, and disputing charges for the ordered meals we never received.

Aaron Topolinski

I have eaten here since the 80s! I haven't been there in years as I live out of state now, but I have fond memories of dinner at this place. I'm happy to see they are still open. I wonder if the same family still runs it. Melinda was in charge back then.

Amanda O

Got takeout. -Chicken fried rice: completely bland and flavorless, but the sprouts were fresh. -Pork egg roll: also flavorless except the cabbage was definitely off and it was extremely unappetizing and not edible. Used to love it here, heard the quality had suffered, tried it on a whim, am now filled with regret. :(

Randy Miller

We have ordered from golden phoenix many times over the years. The family that now operates there are super. They have consistently great food and are friendly. Additionally I left my wallet there and they took care of it until I was reunited with it. Needless to say I’m a fan!