Keystone Dental Center

Barry Knoch

Dr. Mecadon is an artist and has a great personality. Dr. Brazon is retired now but was equally talented dentist. My wife and I have been going there for 20 years

Niecy

If i can give 0 stars I would been going to this dentist for over 10 years now looking for a new dentist the receptionist was so rude raising her voice at me in front of the patients waiting in the waiting room i been calling no answer she told me she was too busy to answer the phone and she is by herself after i showed up in person to make an appointment due to an dental emergency this wasn’t the first time she was rude and ignorant.

Donnette “Corrine66” M

Extremely difficult to get anyone on the phone and they don't return your calls either way. I just got hung up on three times by the Clerk and the the Manager also because I was upset that I didn't get a call back. It appears that you don't have any rights here at all in Scranton. It doesn't matter where you go whether it's a Hospital or any other businesses out here. Well I have to say this to everyone out here First and Foremost:" Patients Have Rights".... This Is America Regardless Of What You Do / Think. I worked at a Major Hospital/Trauma Center In Brooklyn, NY. We were taught that in our training and even if they didn't teach me anything like that....I was raised...." Right". People love to do the...." Quick Hang Up On You" when you call them.... But..... When you are there in....." Person"..... It's nothing but......"Smiles/ Polite Talk Etcccc. They said that they are short staffed and if I watch the news I would see it's Alllllll over. I am not responsible for that but I still have the right to a response to my phone call. I told both of them that....."Without Patients Alllllll Businesses Who Are Responsible For Helping Us Out With Whatever We Need To Maintain Our Daily Lives Would Not Strive/ Stay Open/ Be Operable Period!!!!!! You Can't Treat People Like That.......If A Patient Is Upset With The WAY You Tend To Do Business........ Do You Have A Right To Get Upset Also Even Though You Are The........." Professional And You Are Supposedly Thought How To Work With Us"....... The Clerk Said She Had Me On Speaker Phone Etcccc and Everyone Could Hear Me...... Yet she said she couldn't hear me in the verrrry beginning of my Call and that the Manager was Right There. If her Manager was right there then why would she sit there and not intervene. She actually picked up the phone on my last call and final call without even........"Identifying Herself And Proceeded To Tell Me About My Yelling At Her Staff etcccc.......... WOOOOOOW..........Then She Said She Was Going To Hang Up And She Did.....!!!!!! I refused to allow her to talk to me since I continued to explain how I felt about their service and the way her employee was speaking to me like I was........." Her Child..........Most Of The People Can't Even Talk Or Look At Their Children Anyway They Want To. I was told that I would be........"Banned From Their Business Like They Are The Only One In Town"!!!!! I told the Manager that I read the......." Negative Reviews Online But I Still Choose Them Despite That"...... Guess she didn't like that either which is why she said she would hang up.......!!!!!!!!!! Two Visits........ Toooooooo MuuuuuccH........!!!!! The Dentist I saw both times told me one thing about what he was going to do but unfortunately for....... "GULILBLE ME"........ He Didn't Include It In His Notes....... Another Valid Reason/Point For My Frustrations During The Call.....!!!!!!

Evan Digiammo

Please ignore all negative reviews. If you need dental work please go to keystone. Their staff was awesome and very courteous. Dr.O is absolutely an amazing doctor and he will take care of you I promise! I was also out in less than an hour and he pulled both of my teeth out with such ease and precision. I urge you to please schedule an appointment with them you won't be disappointed.