Seneca River Trading, Inc

Category: Appliance parts supplier

Address: 7283 State Fair Blvd, Baldwinsville, NY 13027, USA

Phone: +13156381608

Opening hours

Sunday: Closed

Monday: 8:30AM–4PM

Tuesday: 8:30AM–4PM

Wednesday: 8:30AM–4PM

Thursday: 8:30AM–4PM

Friday: 8:30AM–4PM

Saturday: Closed

Reviews

A & P Brub

Sep 14, 2022

Thank you thank you thank you!!!! My 40+ year old Cusinart food processor will now outlive me!! You not only had the parts to replace my old cracked work bowl at a fair price but you were wonderful to talk with on the phone, you knew your product and you shipped it immediately!! I couldn’t be happier! Cusinart told me not to buy parts from a 3rd party, that Cusinart is not making the parts and I should just buy a new one for $300 that would last 2 years before the motor died. Mine is still running like a champ and will for many years. Cusinart Inc can kiss my grits! Love you guys!

LaShanda Taylor

Sep 8, 2022

Was looking for oven racks, which are surprisingly hard to find. A local store was charging $117 for the same racks that I purchased from Seneca River Trading for $48. The salesperson with whome I spoke was knowledgeable and shipping was fast and free. The item was exactly what I needed.

patrick virginia

Sep 1, 2022

Great service and always the right part.Thank you very much my AC works fantastic.

sabit culum

Aug 25, 2022

They have what I need

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Questions & Answers

I need to return 1 item, where is the return address, please

Washington Santos | Oct 26, 2019
Susan Alvarez | Oct 25, 2021

Hi, I need to return Order# SO429284, it’s a gasket for a freezer but it is not adhering well. The magnets are not strong enough. Who pays the return shipp8nf. Thank you, Susan

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Why when I ordered a piece for my oven when it came to me the item was broke and the person from Amazon wrote a email and nobody answer the email

Toni Booker | Aug 26, 2022
Seneca River Trading, Inc | Aug 26, 2022

I am sorry for your experience. I did consult with our team member and after investigating your situation we did see that our team member did try to explain that you had actually ordered this item from someone else who then ordered it from us to drop ship to you. Unfortunately as you paid this third party vendor you would need to contact them for a refund as we do not have any of your payment information. What we have is the payment information for that third party vendor so it would not be you personally who would receive the refund. We did offer to send a replacement, but you made us aware that you had already ordered a replacement. I would strongly suggest contacting the vendor you ordered our item from and request a refund from them. Again I do apologize for this inconvenience.

Do they charge a restocking fee when box has only been opened but item has not been used ? (Wrong size was obvious).

BETTE SZESNY | Oct 25, 2021
Paul Haskell | Oct 25, 2021

In case you put the old part back in the package. Just my guess

The next question do supply the one that is for the freezer. Dial knob called damper freezer knob?

bertha campbell | Oct 26, 2019
Timothy Riley | Oct 26, 2019

Probably. But they will send the wrong one and never call you back when you email them. Bad company find it somewhere else

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I order a part from you and it was damaged i have been trying to get a hold of someone and no one has contacted me about it who do I need to talk to?

Marcos Urzua | Oct 26, 2018
Mario Cruz Cruz | Oct 26, 2018

I would use email

If I ordered an igniter online can I return to store?You are local for me.

steve porubek | Oct 26, 2017
James Weaver | Oct 26, 2018

My last order

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