Ashley

Category: Furniture store in Springfield, Missouri

Address: 1715 E Independence St, Springfield, MO 65804, USA

Phone: +14174470580

Opening hours

Sunday: 12–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Karla Rickman

Oct 25, 2022

Service is not good. Wayyyyyyyy too long of delivery times. Get told it will be a month followed by an “oops!” Now it is 2 months. Call to confirm and now it’s not even definite that the 2 month date is a correct date!

Briana Spears

Oct 23, 2022

I had such a great experience with this location. The staff are friendly and are not invasive. We had just moved to St. Robert and was in need of furniture. 2 Twin beds, living room set, and king bed set. Amber is SO helpful. She is literally phenomenal at her job. She made everything a breeze and has great communication. They were able to deliver our furniture that following Wednesday. Our sofa arrived with a back rest cushion missing. We got the run around with customer service which was really frustrating. Finally, we called Amber and she got it taken care of. Our backrest cushion was delivered within a few days at no expense to us. I highly recommend shopping here and working with Amber. Thanks again!, Spears Family

Barbara Hicks

Oct 22, 2022

The sales people were very knowledgeable and helpful with finding us an adjustable bed and mattresses to meet our needs. We would definitely recommend them.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Ashley | Oct 25, 2021

In response to the COVID-19 pandemic, Ashley HomeStore has committed itself to provide a clean, safe shopping environment for all team members and guests. We've implemented additional safety measures, and are closely following the social distancing guidelines from the CDC. For stores located in states where they have mandated the use of masks in public, we will follow with those set guidelines. We are a fever-free zone. All of our team members are checked for fever using touchless thermometers at the start of every shift. This is our policy and we are dedicated to abiding by it.

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Do they buy furniture

Dalton Malleck | Oct 25, 2020
Stephanie Hughes | Oct 25, 2020

No, they were won't even take returns on most of the furniture they sell.

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Why won't Ashley answer the phone, I need warranty service/repair on a love seat, the recliner handle Broke, tried calling all day no answer.

Tom H | Oct 25, 2020
Henny Rose | Oct 25, 2020

They have special hours.. you need an appointment. In your packet.. when you bought you furniture the are 2 numbers.. 1 is for the warranty.. they are a different company that handles it. NOT Ashley! Check!

Do you keep records on past customers. We purchased a love seat and recliner when you carried Basset. We need that info to get repairs.

Marilyn Knutson | Oct 25, 2020
Gayle Cloyd | Oct 25, 2020

They do not repair! Please read Ashley home customer complaint FB page. 242 people cheated

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I was just wondering why when I ordered our dining set in the store I can't get it delivered until January 20 . I ordered it November 30. I went to Ashley furniture online and if I ordered it there I could have it delivered in 5 days. Go figure.

Michele Bailey | Oct 25, 2020
Gayle Cloyd | Oct 25, 2020

Because the store is a show room. What you get is not the same . Go to Ashley Home store customer complaint site. All Ashley stores swindle and make false promises. You will never get what is promised

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Is there an Ashleys Furniture Store in the Kansas City, Mo. area?

Judy Lamb | Oct 26, 2019
DSG Digital | Oct 26, 2019

Unfortunately, your closest stores are in Sedalia, MO and Topeka, KS at this time.

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Do you have Best recliners

Tyke Jordan | Oct 26, 2018
Ashley | Oct 26, 2018

Hi Tyke! We have many recliners that you can choose from. Visit us in store today, and we would love to help you find the right one for you!

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Do you have Coleman furniture?

william Henry | Oct 26, 2018
Ashley | Oct 26, 2018

Hi William! Due to our large inventories at each store, you will have to call the store and check. Thanks! -Caitlin

do you sell lift chairs for medially handicapped

Ruth Perry | Oct 26, 2018
Ashley | Oct 26, 2018

Hi Ruth! We do sell life chairs in store. Visit us today and we would love to take care of you!

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Looking for dinning room tables

Laurie Mcdermott | Oct 26, 2017
Ashley | Oct 26, 2018

Hi Laurie! We have several options of dining room table that you can choose from in store! Visit us in store, and we would love to help you find what you're looking for.

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Do you deliver

Monnie Utterback | Oct 26, 2017
Ashley | Oct 26, 2018

Hi Monnie! We do deliver. Contact the store to inquire about pricing on different items.

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