More Than Vacuums - Littleton

Rachel Hall

If I could give zero stars I would. I brought my vintage sewing machines in to have them cleaned and ensure they would sew. I paid $338 for both, one needed the power cord rewired and expected to pay some extra when I came to pick them up. When I went in it was an additional $630 I asked what was all the extra charges. The lady couldn’t explain all the charges. What I figure from the receipt that breaks it all down is that the initial charge doesn’t have the labor added to it. So what does the $338 cover? The lady made it sound like that was the cost for cleaning which I figured was the labor. I asked her what the $338 covered, “the warranty.” So overall I paid $903 because she gave me a %10 discount, so $65 off. I would not recommend taking anything in to be repaired by this company they don’t give you an upfront cost and who knows if he actually took the whole thing apart to really clean it. What a ripoff and a laughable 6 month warranty on their work. I don’t plan on using either machine in the next 6 months.

Bryana Slaughter

BEWARE, A SCAM. The owner or older man working took my vacuum explaining that the fee was $75 for "repair" and that they would reach out if any additional parts were needed. PLEASE BE ADVISED, this $75 "repair" fee is simply a DIAGNOSTIC. This business charges $75 to LOOK AT the vacuum. They then contacted me to tell me that my Shark vacuum valued at $225, would need another $140 work of service/parts, bringing the total to $215. That is $10 shy of A NEW VACUUM. I called back and told the guy it wasnt feasible and I would repurchase the vacuum and inquired about the $75 deposit that was supposed to go towards the repair, in which I was told I was receiving a STILL BROKEN vacuum after a $75 LOSS. ITS A SCAM. BEWARE. DO NOT SHOP. After my frustration, the owner then continue to try to SELL ME a vacuum for a "discounted price" of $170 AFTER ROBBING ME OF $75 for less than 30 minutes of work. I AM EXTREMELY DISAPPOINTED.

mary ira

These people are amazing! They were able to get parts and repair my older Dyson (which I dearly love) when several other places said they couldn't get parts and that they couldn't repair it! Even a high end Dyson vacuum repair shop said it couldn't be fixed. I will be going back when the time comes....

Jerry Garcia

Dropped off a vacuum for repair on 4/8/21 and was told that it would be 14-18 days to complete. As of 5/21/21 I still have not received my vacuum back, nor can anyone tell me when it will be complete. Every time I call, I am told that they are getting another truck soon and mine will likely be on that one. I also asked to get my vacuum back so I could take it somewhere else for the repair and was told that their computer system was down and that they would call me back when it was back up, but I am still waiting for that call 11 days later. Would not recommend