Floor & Decor

Raul Escobar Escobar

Great place to shop around for verity floors and wall covering.

Don Lam

We really enjoyed our design appointment with Emily Strohm. She was so patient with us and gave us really good ideas on choosing the right backsplash to go with your bathroom and kitchen. She was amazing in helping us choose the right colors to match everything and make it a seamless design. We will definitely recommend using her for all your home design needs.

Chris Kelly

This is a success story about an employee named Raquel. But first, it’s important to mention my initial encounter with the store staff. Like most people, I work all day, and couldn’t get by until 6p and they close at 7p. I walked in, overwhelmed by the selection. I went to this store because of the Designers that help guide you. I’m not the best with this stuff. I ask an employee up front for a designer. They inform me that they all left for the day. This same employee said with an attitude “We do close in an hour.” I almost walked out the door and went to Home Depot. But I figured I would look real quick before I left. While in the Tile Backsplash area, and feeling frustrated with the whole process, an employee named Raquel walked up and asked if I needed anything. I was probably a bit grumpy after my recent encounter with staff. But that didn’t deter her. So I asked a few questions, and she took her time, showed me my options, what was popular and a few tips about install. She was a 180 from the employee at the front. She was basically a Designer for me, except she didn’t leave before the store closed and helped me! I watched her give that same great service to two other people while I was in store. She was amazing. Floor and Decor needs more Raquel’s in their company. Give this girl a raise and a promotion. Shout out to the store manager, Weston. I told him this story, and he was very receptive and appreciative to hear this. He also already knew he had a star on his hands and praised her himself. Raquel is the reason I spent money at Floor and Decor and not Home Depot. I truly felt like she wanted my business and would do anything to help.

lavern ward-tisby

Brian was very helpful with my pro purchase on September 27 and was knowledgeable about the flooring Sept. 27th