Shoe Dept. Encore

Category: Shoe store in Maumee, Ohio

Address: 3100 Main St, Maumee, OH 43537, USA

Phone: +14198789840

Opening hours

Sunday: 12–5PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Rob Hawn

Sep 18, 2022

Tried to buy a pair of shoes that totaled 65 bucks. Wanted to pay cash with a $100 bill. Was told can't take cash as it wouldn't leave enough change for any other customers. I can't believe they don't keep 35 bucks in the drawer. I see a similar comment on here with a response from Shoe Dept. about resolving this for future customers. All they did was lose another sale, nice work.

Mystery

Aug 23, 2022

A nice sized selection and variety of shoes. Worth checking out

TiErica Cohen

Jul 17, 2022

Be nice if you updated your hours of operation online. Complete waste of a drive!

Dillon Hartman

May 7, 2022

Picked out a pair of 70 dollar pumas. Went to check out after taxes it was about 75 ish bucks went to pay with a 100 dollar bill was told they couldn't except that because they weren't sure if they had enough money in the drawer. I asked you don't have 25 bucks in there? They didn't open the drawer to check it or anything. She used her walkie talkie to page someone to ask how much money was in the drawer. No answer. Needless to say I didn't get that pair of shoes. That's a first for me.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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