PNC Bank

Brandy Trinkets

7/9/21 went to update an IRA with my husband. The appointment was made earlier with the manager. When we sat down she left the room for a minute then came back and a moment later a financial adviser Daniel came in. We told him we didnt want to talk to him today we just wanted to handle this matter as we requested. The manager did not turn him away it was a set up. He continued to argue the point that he could make us more money. We said again no we are good. After a few more minutes with us unhappy to be there he left. Manager then started to process the work on a lap top rather than the standard computer. She had to make a call because she was confused at what to do. She completed the transaction we hope. She could not give us a copy because she used a lap top which did t allow a copy. So we must hope for paper work in the mail. Mean while Mr Daniel came back to argue some more even tho we said we don't need his help. He wrote down some figures on paper then tried to explain what it was. He could see we were upset and we did not want him there. He left and we left. We will never go to that branch again. And if we are bothered like that again we plan to take out all our money out of your bank and transfer it to another bank. This is no way to treat customers. When they come in and tell you what they want done you should respect that. You dont set them up with a financial adviser when they say no thank you. Terrible customer service. L hartwig

mustak vaid

Good service agents

Rachele Pracilio

Extremely helpful Very kind people!! Wonderful service!!

Diane Gooding

Great and friendly customer service