San Luis Bay Inn

Bob Barrie

They have painted and updated many parts of the property. Great location, close to many fun places to visit.

Danielle Hendrickson

"Guess beware", says Giants 4 Life guest. I wish I would have seen the post before staying at this property or bringing our bikes. I am writing for the same reason - I'm finally frustrated enough and you will understand why. From May 19-21, my husband and I stayed at San Luis Bay Inn for our anniversary. First time staying at the resort on the HILL. Not on the street, not in the town, but up on the hill. We are avid bike riders and brought our bikes to ride the area/ocean side. We parked and DOUBLE-LOCKED our bikes INSIDE the hotel. There is an area where bikes are parked in racks and locked so they don't go up to the room and/or are outside to be stolen. Unfortunately for us, on the morning we planned on riding, our bikes were not inside the holding area, but in fact racks moved around, locks broken, and bikes stolen! Ben Banks, Manager on duty said he was sorry and that there was nothing he could do and for us & to fill out documentation and submit a sheriff report - which we did immediately. There is no signage to "park bikes at own risk" inside our building! The front desk staff felt bad for us and asked us if the lock in her hand was ours. We said NO, guess another guest bike was stollen too - even a bike was left in the outside bushes when we walked the parking lot! The resort refused to state how we would be compensated and/or next steps. We asked for video footage which they found on the cameras showing two guys walking in with hoodies at 6:30am, and walking out a couple minutes later with our bikes. Two days later we received a call from the hotel with consolenses and that their risk management team, SEDGWICK would reach out. SEDGWICK reached out and we provided a phone replay of events, that the hotel has video footage, and the sherrif report. We followed up with a descriptive email of events, and the receipts for our bikes and gear (ie. lights, bags, etc), which they asked for. SWEDGWICK, Chalandira Hale said we would hear back in two weeks with written confirmation and/or a phone call if they have more questions. As of today, 9/30/22, I have written weekly to monthly since the encounter and received NO response via phone, email, or US mail. I even found Ms. Hales Manager, Laurel Wann to write. She won't return our calls/emails either. Please DON'T stay at this property with valuables - it's not worth the stress!

Brian Bowman

Great pool and wonderful room.

William Alley

Was on 3rd floor. Walls a little thin and could hear people talking sometimes. No instructions in room on how to operate tv. The pool was nice and the views fantastic. Service was good.