Melissa Felis - State Farm Insurance Agent

Category: Insurance agency in Murray, Utah

Address: 202 E 4500 S, Murray, UT 84107, USA

Phone: +18012650540

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

JD Baranowski

Oct 4, 2022

Great agent. Makes good recommendations for insurance coverage and doesn’t try to upsell you.

Danny Degeus

Mar 26, 2022

Melissa's been our family State farm agent for nearly 35 years. She is very honest, easy to work with, and watches out for your best interest. Heck, she's almost like part of our family. Give her a shot. You won't regret it.👍

Jason Taylor

Nov 24, 2020

I have been with Melissa for 12 years. My premiums increased gradually over that time. I got several quotes from other reputable agents that were less than half of what I was paying. I decided to move my autos to another company, but the automatic payment was still taken out of my account. We called and were informed that they would pro rate what we owed and send us a refund check. We received a small check that didn’t make sense to us so I called and asked for explanation and for a breakdown of why we got such a small refund. We did not receive what we asked for and she could not answer simple questions about my bill. I expressed my frustration that I have been a loyal customer with no auto claims and that I felt she could have done more to look out for my interests. She stated that she could not have done anything else for me. After that conversation they would not answer my call or return my messages. I finally called from my wife’s phone, right after calling from mine, and she answered right away. She could not answer any questions and said she would have to order a breakdown from State Farm and send it to me. This was going to take a couple days! I again expressed my frustration with the situation and she told me that she is not the agent for me. Then she tells me and just so I don’t get another phone call they are raising my home premium $600 a year because I canceled my autos. If you choose Melissa to be your agent PLEASE get quotes every year, and pray you never need any customer service.

Natalia Dixon

Sep 23, 2020

No one answers the phone there. Terrible service.

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Questions & Answers

What factors influence car insurance rates?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How much insurance coverage should I have on my home?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What can I do on the State Farm mobile app?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

State Farm accepts most major credit and debit cards.

How do I download the State Farm mobile app?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What coverage is provided under homeowners policy?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

What if I have a vehicle that's not listed on the Vehicle Type section?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Does my homeowners insurance cover detached structures on my property?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What if I have more than four vehicles or four drivers in my household?

Melissa Felis - State Farm Insurance Agent | Jun 27, 2022
Melissa Felis - State Farm Insurance Agent | Jun 27, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How can I pay for my insurance if I decide to purchase it online today?

Melissa Felis - State Farm Insurance Agent | Oct 25, 2021
Melissa Felis - State Farm Insurance Agent | Oct 25, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Melissa Felis - State Farm Insurance Agent | Oct 25, 2021
Melissa Felis - State Farm Insurance Agent | Oct 25, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Melissa Felis - State Farm Insurance Agent | Oct 25, 2021
Melissa Felis - State Farm Insurance Agent | Oct 25, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Melissa Felis - State Farm Insurance Agent | Oct 25, 2021
Melissa Felis - State Farm Insurance Agent | Oct 25, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Melissa Felis - State Farm Insurance Agent | Oct 25, 2021
Melissa Felis - State Farm Insurance Agent | Oct 25, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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