Hampton Inn & Suites Gallup

A C.A

I booked by error I thought hotel was in my way to AR but when I noticed it was already left behind I called 2 minutes later after I booked to cancel but lady told me that I will be charged $189 for the room for late cancelation you have to be kidding me for two minutes. I will NEVER book with them or recommend again is ridiculous less than two minutes and $189 out of my bank account :/ i I called to speak to manager but she is not very helpful she only said call 1800Hampton. I called customer service and a case was created for a refund so hopefully I get it soon... Hotel management state it was a late cancelation. Now on I am going to avoid doing reservations with this people very upset situation

Sarah C

Nice, clean rooms. Property well kept. Big variety of breakfast items in the morning along with friendly, attentive staff. Better choice to stay here after trying other hotels in Gallup on other occasions.

Theresa Paniagua

I was supposed to stay here 2 nights Elevator but stayed 1 night Elevator and had to check out and go to another hotel. Elevator was out at the hotel. My room was by the stairwell so it was loud with people going up and down the stairs all night long. Treadmill was out of order and there were no weights in the fitness room. Jacuzzi was out of order. This is my go to hotel when I'm in Gallup but it has really gone downhill. I like to stay here to get my Hilton points but if the hotel doesn't improve i wont stay here anymore. The ladies at the front desk were nice and professional.

Tee Waun

Rooms were super clean. Breakfast was amazing! Cooks were so nice and helped my kids with making waffles. Staff at front desk was super courteous. Night auditor, Edmund, was very kind to us. Thank you for a nice stay. We will come back.