Quality Inn & Suites

norman haughey

Dirty nasty rooms. Two hairs on top of toilet seat on arrival. Wall over AC falling apart. flip lock on door broken - must have had to break into the room for some reason previously as it was clearly ripped off the door frame. Weird smell in room. - and I called three hours after our departure about two new shirts left on a hanger in the room (my own hanger) - they of course could not find them. Never again would I stay here.

Figueroa Esq

Service Was AMAZING We arrived and were surprisingly greated with a smile, very friendly and plainly wonderful front desk person. I wish I could remember her name, but she was native Indian. One of the best customer service I have received. I was excited to meet someone so professional. She made us feel as she had known us for an eternity. Free breakfast Pool available ROOM My beef is that the room was not well cleaned. And can use some TLC. Dust hanging from the ceiling sprinkler. The toilet needed a nice scrub. See pictures. The wall had a lot of dust. The door had a lot of rust. All of the above items are simple to take care of. Just need a maintenance supervisor to review the rooms after it's been cleaned to ensure its been well cleaned. Need to fix the bathtub spout, it was very loose. It did have a little refrigerator and microwave. Great for extended stays. SUMMARY All in all, it's a great place. Just need some good old fashioned attention to details. RETURN FACTOR 💯 % RECOMMEND A FRIEND 💯 %

Verified Hotel Guest

Positive: hotel employee is an amazing employee. And you feel like you¿ve known her forever. Negative: I just had an issue with a 12 year old looking kid working the front desk checking people out. More voices are needed for the breakfast

Anonymous

Extremely Disappointed! The room was supposed to be a upgrade with a whirlpool jacuzzi bath. The jacuzzi bath was there but was unacceptable. It was old outdated and worked poorly. The jets were so low that it felt not unlike a regular bathtub. Also the shower had no pressure and water literally trickled out of shower head making it extremely difficult to wash my hair. The room had various stains and much needed updated. I was unable to use the iron for my clothes. It was burnt. The television was literally the smallest tv I ever seen! A upgraded room that was filthy outdated unacceptable and non operative in many ways Terrible stay ☹️