Wellby, Powered by JSC FCU

Eric Mills

David helped my daughter and I set up her account and he was extremely helpful and nice. It was my first time going to this branch We will continue to use this as our home branch from now on

Keith Coulson

Multiple reasons why this is a 1-star establishment. Terrible website, app, communication, and processes. Most recently, I attempted to get PMI removed from my mortgage. It took them 4 months to reply with a half-hearted "try paying more of your principal" (duh, but I'm removing the PMI early since the home value has increased). Meanwhile, I could have paid for an appraisal 4 months ago and almost paid for the lost balance of the PMI. Now I'm starting over. Wellby has cost me so much time, money, and energy that there is nothing good I can say about this establishment. Go elsewhere if you can.

Haelen Betancourt

doesnt answer the phone, i went in person and asked for the extension to that location to hopefully bypass the computer and it sent me into an infinite loop and never got to speak to anyone. you message them through email support and instagram messaging and when they finally acknowledge, they make the minimal effort to contact you. if you miss the call they don’t follow up with another call or message. i’ve been trying to get an answer to this one question for days and now i’ll have to go in person. maybe consider hiring more people since y’all can’t handle the “higher call volumes” yall have been claiming to have for weeks.

KM P

They're still lacking in services, products and banking relationship. Soon to be Wellby Financial, we'll see. My primary personal and corporate banking is at 2 "Big 4" banks. Only back here because of the hubby. Meh.