Address: 1212 Fendt Dr, Howell, MI 48843, USA
Phone: +18887425877
Janet Hartley
Missed my home delivery. Wasn't told I would have to sign. Never had to pick up here before. Let me tell you.. first the employees are very kind and very helpful. It was so hot in there and they were all hustling. I've worked in a factory in the summer before. Its rough. And I'm truly impressed. Thank you!!!!
• Jen •
Extremely horrible customer service. I had a package placed on hold for pickup from this facility, and recieved a call saying it was ready and I could pick it up between 6pm - 8pm today. I drive all the way there to be told the package is in the front of a truck and nobody wanted to sift through everything to find it. Now I have a piece of temperature-sensitive technology sitting in a hot truck outside over the 4th of July weekend with no real answer to when it will be available for pickup and no one was willing to work with me at all after paying the fee for hold and pickup. Hopefully UPS has a solid insurance policy.
Amanda Wilenius
Wish there was a better way for us to get our delivery since it's 21+ signature. We used tk get notices of the package now we don't. We keep missing the driver with work schedules.
Dirty Modulator
What a complete lie on the search results for a UPS customer center. It is definitely not that rather then a distribution center. You cannot drop off packages like the website suggests. Complete waste of time.
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If you're looking for Customer Counter hours, those are 6-8pm Monday-Friday.
Official hours for pickup are mon-fri 6-8pm. You can try earlier and they will try their best, but they don't guarantee delivery before the window
Hey there, thank you for reaching out. This place is opened Monday to Friday 6:00p.m.-8:00p.m. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.
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