Kaatskill Mountain Club

Li Wang

The front desk was terrible. They wouldn’t let my son stay in the new room so I canceled the reservation. The lady was rude. I would give zero stars if I could.

The Three Musketeers

The hotel didn't seem to have any business when we went so we were welcomed as we booked three rooms. However a week later I find a charge for over $100 for room damage. My 80 year old Aunt stayed in that room! They say she man handled the patio door and opened it without unlocking it and pulled it out of the jamb. Yeah sure. Obviously they are in dire need of extra revenue. They didn't call me that there was even an issue! Just charged my card. Very shady. I'm obviously contesting the charge.

Laura Redding

We are so thrilled with our stay. Our room is super large with a murphy bed. We love that we can put it away and have more hangout space. The kitchen is super - kids loved having snacks and breakfast in room. The room is clean, fully equipped and extra towels. We asked for extra pillows & was delivered with in 10 minutes. Staff were super kind and extremely helpful. We were happy and looking to come back next year! * stayed in 1 bedroom

Melanie Capobianco

If I could give this zero stars I would. This was hands down the worst wedding venue and hotel I have ever been to in my life. For someone that considered this venue for my own wedding back in 2018, I’m so glad I decided against it. Every room had an infestation of lady bugs in the corners of the rooms and all the bathtubs had black mold inside the vents. The hotel requires all guests wear masks, but don’t supply extras in case a vaccinated guest comes without a mask. The staff is also extremely rude about their mask wearing policy and are rude to guests who come early for their reservations and make them leave if their room is not ready. As a wedding venue, I advise all future brides to avoid this establishment. Sari, the event coordinator, was absolutely horrendous, rude and inattentive throughout the entire process. She should truly be fired immediately. The food and bar were the worst I’ve ever experienced at a wedding to the point that everyone was looking for fast food that could be delivered after the wedding because everyone was starving. I highly, highly recommend anyone to NOT stay or use this as a wedding venue in the future.