Address: 2472 S 300 E, Salt Lake City, UT 84115, USA
Phone: +18014662211
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Linda Mette
Avalon Valley rehabilitation is outstanding as we experienced their care for our son in long-term care. Their guidance and commitment is also thoughtful and compassionate. Nursing care is wonderful as well.
Daniel Bahrt
I've worked with this facility for over a year. If you or your loved one needs Skilled Nursing services, this is a gem in Salt Lake City! I've never seen a team work so hard and they do it because they care for each and every resident. They take such a variety of residents and they have done an amazing job. No facility is perfect, but when you bring up issues they will take you seriously and try their best to fix it. This place is AMAZING!!!
L Fiskell
My husband rang the call button to get someone to take him to the restroom; he needed help to get out of the bed. No one came! After waiting 30 minutes, he could no longer wait. He went to the restroom in the bed. The nurses aide came in and he explained what happened, and then she left. Another nurses aide came in he told her and then she left. An hour later the nurse finally came in and she had one of the nurses aides come to clean him up. The aide was rough and my husband asked her to be gentle, as he had and infection and catheter; and she continued to be rough. This neglect and lack of care for the patient is unacceptable. THE OWNER'S RESPONSE IS A JOKE! I HAVE CONTACTED THE AVALON CORP. AND THE DIRECTOR, OF AVALON VALLEY. THE DIRECTOR AS OF 9/17/21 HAD NOT CONTACTED MY HUSBAND OR APOLOGIZED TO HIM! HOW CAN YOU DO AN INVESTIGATION OF AN INCIDENT WITHOUT TALKING TO THE VICTIM! This is NOT a place that cares about their patients, as proven by the LACK of response to my husband. 9/19 They tried to give my husband Metformin yesterday, and his medical records clearly state he is allergic to Metformin. Today they are trying to give him Jardiance which he doesn't take! What's up with this? Is it too much to expect that a skilled nursing facility gives the patient the correct medication?
Maggi Jones
DO NOT PUT YOUR LOVED ONES IN HERE!! I didn't want to give ANY stars to Avalon Valley Rehabilitation, 2472 S. 300 E., SLC, UT!!! My 82 yr. old father was there in July 2013 for antibiotic IV therapy after his hospitalization for sepsis due to a hip replacement infection. He is too old to survive another major surgery. Avalon's rigid routines are more important to them than patient care. Dad couldn't even get drinking water without ice! He wasn't allowed independent exercise (his habit). Encumbered by tubes and wires, he could not get up quickly enough to use the restroom when urgency arose. No one would clean his dentures for him necessitating soft foods, which were not normally served. No one applied/removed his compression stockings in a timely fashion for his heart-related edema. His Rx sleep medication necessitates IMMEDIATE sleep, as to wait has the opposite effect, making sleep difficult. Avalon insisted on giving this to him at 4:30pm (too much light, noise, etc) at the latest or after midnight, usu. 2-3am, due to staff shift changes. They insisted on watching him take it so he couldn't save it for later. He contracted C. diff (diarrhea & vomiting) yet Avalon continually denied this (& kept giving him stool softeners!) until, desperate, I called Dad's dr. His health was deteriorating (& depression was setting in) so we took him out of there, opting for a home health nurse & family care, as he lives alone. Avalon is in the business of warehousing/imprisoning people until their health ins. runs out. If patients improve, it is in spite of Avalon. I visited Dad daily to assist him w his needs. Pity the souls there who have no one to advocate for them :(
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Ikr
Hi Larry, thank you for contacting us. Please call our Support Center and ask for Compliance. They will be able to assist you: (801) 596-8844
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