Just Furniture

Category: Furniture store in Reading, Pennsylvania

Address: 3500 N 5th Street Hwy, Reading, PA 19605, USA

Phone: +16109291945

Opening hours

Sunday: 11AM–5:30PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Elmer Torres

Jun 26, 2022

I went in to get a set sofa and love seat, got to meet Ms Alyssa who was very helpful with the purchase and everything was decently priced, will come back again soon.

yoda j

Jun 25, 2022

I don’t usually write reviews but I don’t recommend this place to anyone. I purchased a king size bedroom set and it was delivered without the mirror or nightstands. I called the store over and over and I was always told, we will call you back but no one does. I finally went back to the store to see what was going on. I was told I can pick up the mirror in two weeks but 60 days for the nightstands and will get a phone call when the mirror is there. Since no phone call, I went back to the store three weeks later and I was told the mirror is also going to take 60 days with a promise of a phone call when both items comes in so it can be delivered to me. It’s past the 60 days and I’m still waiting and no phone call. I haven’t been able to get to the store but I bet when I do have a chance to, I’m going to be told it’s still not there. This is a year later, I finally got my mirror and have not received any resolution for the nightstands. They told me to expected it in March this year but nothing. I went back to the store in March and it was a Sunday so they told me someone will get back to me the next day. Now we are near the end of June and no one had reached out to me and my husband is furious.

Aaron Alphie

May 25, 2022

I should have never go to this Just Furniture. The store manager very rude and trying to rip you off in every deal. The price on the merchandise not right and there is no description of item on the store receipt. Tax not showing on the receipt and I am thinking there are some illegal activities going on in this store. They may not pay sales taxes to the government. I had a very bad experience going to this store. If you want to go to this store be careful.

Mihaela Pendos

Jun 5, 2021

If I could give a 0 star review I would! This place is terrible. My daughters went here looking for a bedroom set. The head of the store, Gal, was trying to make a deal with them. He pushed them into the deal without even giving a total price. When he did, he rushed them into the purchase and then proceeded to leave them to answer a phone call while they were left there confused paying for the items. My husband and daughters went to pick it up from half an hour away. This was no big deal as we have a spacious van. We waited an hour there because the poor workers had no idea what was going on. They went all around the warehouse trying to find our furniture. After they got it they went home and began to unbox it. This is where more problems begun. The dresser drawer had a whole in it, the back of the dresser was a thin piece of "wood" and was sticking out, a piece on the headboard was of centered, and there was no place to screw the mirror into place. All of these issues are a manufacturer error and there is no possible way my family and I could do this. The piece on the headboard was glued on, so there is no way we could have damaged it. After realizing it was a waste of money, we called. We had to wait around an hour for Gal to call us because he was "crazy" busy. When he did we tried to explain what happened, he told us that we would have to wait 1-2 weeks for new furniture. At this point we had torn the room apart just for the furniture. We were expecting good quality items, but got the opposite. We let him know that my husband had to make some holes just to put it together. He proceeded to act like it was fine and said "see it was fixed there was no problem then", even though we paid $1,100 dollars just for my husband to fix their mistakes. He said that it was our fault because we did not spend the extra money to get it delivered. He continuously blamed us for the damage that was caused when. It didn't even make sense. He said that during our transport the glue must have melted and made the piece on the headboard shift. WHAT? How does that even make sense? The van was air conditioned and him delivering it to us, wouldn't the same thing happen??? Gal said on the phone that he would not give us a penny back and we could either exchange it or go to court. WHAT KIND OF CUSTOMER SERVICE? What professional owner says that to a customer and provides no other options, like possibly a partial refund. At that point I had to hang up because I was beyond furious. My husband is currently wasting his time fixing the pieces that are defective and Gal will be hearing from us, but not in a positive way. I would recommend the furniture place across the road, Rotana Furniture. These people are kind and understanding. If something is wrong they will help and they give better deals on furniture. Even if they don't have something in stock they will order it. Kyle, the owner of Rotana Furniture, is so kind and is very professional. Please do not go to Just Furniture, you will be doing yourself a favor.

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Questions & Answers

Do they sell 5'×7'carpets

michael Dietrich | Jun 26, 2021
Michele Sauppee-Snyder | Jun 27, 2021

Yed

Why are you stealing my money due to not reading me the terms and conditions of a purchase now I don't want the product and you want to rob me for half my money...

Jaime Franceschi | Jun 26, 2020
Frankie Collazo | Jun 27, 2020

What are the terms? I wanna make sure they arent playing me

I was there on Thursday and place a order I wish to know if I can change it. He was going to order it. Can I still do it

Josett | Jun 26, 2020
JUST 309 | Jun 27, 2020

sure no problem

How do you get ahold of someone to check on the status of an order? I have been trying since 9 am this morning with no answer?

Michelle Geisinger | Jun 26, 2020
JUST FURNITURE | Jun 27, 2020

the phone line s are working we just checked them , please try to call us we are open .

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