UnityPoint Health - St. Luke's

Jason Hahn

I just spent 5.5 days in the hospital, checked into the ER thursday morning. Sometime during the night on my second night there, while i was asleep, a tech brought in water/ice. When i awoke, my macbook had a black screen and a folder blinking. When i touched my laptop, water was present on the trackpad/keyboard area. When i went to grab my menu from under the computer it was stuck to the table due to water. A nurse actually witnessed the whole issue. When i asked what can be done i was forwarded time and again to 4 different people. I was released from the hospital on tuesday and i called an Eileen thursday and was told the hospital does NOT stand behind personal stuff being broken while there. Also the tech said they brought “ice” alone in……. Well, ice tends to turn into water but who knows with todays science. What i do know is that a perfectly working laptop is now gonna cost me 400-500 to fix and st. Lukes doesnt do anything about it. Way to lose a regular person who has come to this hospital since before i was born.

Matt Barczak

Anyone know why they now close at 615pm and 430 weekends?Thought hospitals were 24/7.Bet it's got to with COVID like everything else.

tyrtytry corrretrte

Born here ig

Andrea Lahowetz

I thought my experience was decent. Until they sent me to a collection agency due to getting caught up in life (kind of part of being a new mom with a new job) and missing a payment because they send no billing statements. Mind you they also DID NOT send any warning or notices as they are required to do. I found out when I was locked out of the payment portal and suddently recieved a notice from the collection agency trying to now say I owe OVER DOUBLE what I should. This IS about to be fought out because the legally required steps were not taken. Oh, and for the record, I had been paying well over the agreed monthly amount before my slip-up (averaging $500 a month when they asked for $156. And I never even received a courtesey phone call. I woulda been happy to pay. Now I'm just happy I'm not going back.