Address: 1390 Air Rail Ave, Virginia Beach, VA 23455, USA
Phone: +18887425877
Sunday: Closed
Monday: 9:30AM–2PM
Tuesday: 9:30AM–2PM
Wednesday: 9:30AM–2PM
Thursday: 9:30AM–2PM
Friday: 9:30AM–2PM
Saturday: 10AM–1PM
Kelley Russell
If I could give 0 stars I would. Worst customer service ever.
Victoria Alvarez
Amazing customer service. Above and beyond to help me track down a package I kept missing!
sydney lambert
UPS the 1st delivery attempt was Tuesday @1:30 I was home all day and took off work to be able to sign for the package. No one knocked or rang the doorbell. The second delivery attempt was on Wednesday around 3 I had to go to work so I signed the slip they left for them to leave the package and no one did. Thursday was the last delivery attempt and I had already called and explained I have to work a double shift and they stated the could send the package to the UPS store closest to me to pick up Friday. I called the UPS store in Gainsborough square and now was being told they don’t do that and I would have to go to the customer center to get my package that they can only hold for 5days. This is terrible customer service. If the person did there job and just knocked/rang the bell everything would have been fine
Sandersons Creations JOATMON
This location is only a sort of kiosk or hub. Refer to UPS customer center for complicated matters.
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I suggest calling 1st. Things have a tendency to change without notice.
9:30 a.m.
Maybe the wind blew it away
We close at 8pm not 5 pm, open Saturday's for pick up only from 9:30am- 1 pm
Now check www.upsjobs.com
UPS is open from 9-1p.m. on Saturday....
Truly, the US Postal system is the best way to go. Way cheaper way more dependable in my experience. Just my experience.
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