Address: 113 Lapalco Blvd STE 108, Gretna, LA 70056, USA
Phone: +15043939200
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Ummi x
I was contacted by a really nice young lady(Karol)I believe. Told about since selling my deceased mothers home a refund was due,just send in info. I did so,only to be told a few days after that I wouldn’t receive the refund.Because they mailed the cancellation paperwork directly to the same house they told me the refund was due to me because it was sold. Huh?! The time expired because it was returned to them(State Farm)because nobody there lived there by my name.I called and called,got sent to voicemail a few times. Finally someone said they’d get Mr.Tommy to speak to me because he’s the Boss he handles it all. Never heard from him. I took it upon myself to contact Louisiana citizens.Explained and without any issues they told me State Farm waited too long to turn in my paperwork but they’ll still issue the refund. A simple apology or explanation would’ve worked. Truly unprofessional but the lady who called me was a absolute delight to deal with trying to sort this out
Guy Gaines
great service
Gio B
Great place to do business with.
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