Comfort Inn & Suites

Julie Teffeteller

The property did not match the online photos or description. We booked this hotel because it had a pool but the pool was closed. Not temporarily--It didn't even have water in the pool and there was a sign saying it was closed for the season...in July... Everything was old, dirty, scratched. The furniture looks like it's been beat up. The wall paint was chipped off. There were dark water spots on the ceiling of the bedroom like there's a leak, the toilet was clogged, the A/C went out in the middle of the night. We were woken up in the middle of the night repeatedly by noisy guests. There wasn't a single gluten free option at the breakfast buffet (other than fruit), and the staff wasn't sure what gluten was. The staff members were friendly though and tried to offer us oatmeal, but this isn't considered gluten free unless the packaging specifically says that. It's 2022... I expect most hotels to have at least one gluten free option--Cheerios at least... Overall, it was a very unpleasant experience for us. The pictures should match the property. If you say you have a pool, there should be a pool. We paid for a "suite" so our kids could have their own space and felt like this was big waste of money.

Scott

This is a recent remodel. Not bad for the price. Our room was nice and spacious. The staff needs to pay a little more attention to cleanliness in the elevators and hallways.

Jeremy Medlin

Wow, checked in at 6 Pm and by far the most unhappy rudest front desk person. Hey, if you don’t like people don’t be in the hotel business. We paid for a suit, would have happily paid for lower room at any other hotel. If you are in this area for any reason, (we were here for girls softball tournament) I strongly recommend you avoid this place.

Giles Philip Collings

This would have been a 5 star review... The room was clean, spacious and well appointed, bed was comfortable, staff polite and pleasant, I was even given a late check out... But the review gets 2 stars because first and foremost a hotel room is for a good night's sleep, and the noise from the interstate is REALLY loud. You guys really need to get double glazed windows or a similar sound deadening solution.