Buffalo Games, LLC

Joe Mills

After reading other posts, it's probable useless to post my issues, since others have written about similar experiences . I've been doing roughly a dozen puzzles a year for many years. I've been very satisfied with Buffalo puzzles but the last one I bought was of poor quality. In a 1000 piece puzzle (Bo Bridges, "After The Storm"), roughly 1/4 of the pieces were bent or the paper was turned up. It's as if the quality control person was on vacation on that days production. I should have return the puzzle back to Walmart but let too much time pass and eventually put it together. When done the magnitude of the poor quality showed. Not sure if I'll make mistake of buying Buffalo again.

Debbie Williams

I’m only 2 handfuls into sorting my 1000 pc puzzle (Star Wars comic book covers) and have a collection of puzzle pieces with only thin slivers for the blank side walls. I also have some where an unfinished cut was done to pieces. All I can think was it was cut incorrectly and had a partial cut that “slipped”? Regardless there are too many of these to allow me to assemble the puzzle as they already have (in some cases) torn off or are bent and ready to tear. It’s very disappointing as I’d stuck with Buffalo as with prior puzzles, they seemed to produce better quality. Extremely disappointing. Edited to add: after completing sorting I had over 145 too thin bent side pieces and all these additional pieces that had already broken off into the bottom of the bag because they were so thin.

Ruth Tucker

Frustration is the feeling you get when you build a puzzle only to have a missing piece. Disgust is the feeling you have when you buy the exact same puzzle and the same piece is missing from that puzzle. Bought from different retailers so can't blame them. Add on no one answers the phones at Buffalo Games, you need to have a talking to you QC and cutting process bc someyis not working.

nancy downey

Very disappointed to complete a 2000 piece puzzle and have 3 holes and 2 pieces that don't fit. Maybe they need better quality control. This is not the first puzzle from this company that I have had missing pieces. White Mountain puzzles are a better quality and made in the USA.