El Pollo Loco

Clarence Miles

Food was good and fresh. Rueben had awesome customer service. The manager needs to take lessons.

Lu Riv

Chicken generally tastes bland and occasionally overcooked or dry. Taste varies among EL Pollo Locos. Some are better than others. In general their quality has gone down. In Lancaster I prefer the Valley Central Way location as opposed to the store on avenue K location which lacks customer service and consistent Quality.

Tremendous Tristan!

Always a pleasure the food is good and the service is great! They always go above and to get your order right! The drive-thru tends to appear long but go by quickly! I’ve also order thru the mobile app too if the dine-in is closed (during business hrs) and they come outside to your car! I can honestly say they’re 5 star! Great job!

Curtis Dean

The food was good but the service was lacking. We ordered two combo meals from the drive through and the chips were missing from both meals. My wife went inside to get the missing chips and she was only given one bag of chips. When we got home and started to eat I saw the chips were all broken. Also my burrito was split down the length of the whole burrito making difficult to eat. This is definitely a one off, usually we have a really good experience