Webster Bank

James Bryant

Noone answers phones and staff is rude when forced to show up to physical location

Ryan Cerpa

Worst customer service I've ever had from a bank. The bank personnel are friendly and helpful but God help you if you have to call the main customer help line. Be prepared for 60+ minute hold times. If you are lucky enough to get a call back be prepared to be hung up on if you dare to ask a question or imply that the customer help person is wrong. The amusing part is that the automated operator asks you to stay on the line after your call to take a survey. I would be shocked if 1 in 10 calls makes it to the end without being hung up on by the rep or the customer jumping out a window out of pure frustration.

Ari Lowinger

Worst bank branch ever don’t do ur banking at this sterling branch u will wait forever and workers are rude as hell!!

Pinky “CoCo” Rawlerson

These new hours are the worse. I can never catch the bank open. Moving to Chase. They still have 9-5 hours.