City World Toyota Service Center

Ines Medina

I went on Wednesday, September 21, to change the tire, then on the 22nd I had to go back to do another tire change, supposedly they changed the tire for me, and the tire shows that it was used, they are a group of boys who cheat the insurance to sell the Rubber is the worst dealer service that Toyota has to know who it hires so as not to look bad in front of the customer. I feel cheated. I even lost my job because of the black market management that they have in that center. They should take everything out and contact someone. decent and would be

BigETV

The worst been here for 5 hours for a simple oil change on a new Highlander 2022 all they say is the tech is working on the car. Whattttttt on a oil change for that long this is the 2nd time they done this

miguel martinez

Customers service in front very good. The waiting is the only thing that I don't like.. to much time..

Sharnay Major

So annoyed by the service I received here and the time I wasted. I needed a NYS inspection done on my car and I also had a slow leak in one tire. Since I have wheel and tire protection with Toyota, I was directed to have a dealership check the tire and file the claim. Three whole hours later, a rep informs me that there isn't anything they can do about the tire because they can't find the leak and the tire pressure is normal. I explained that the tire pressure was normal because I had just filled air in the tire. He dismissed my concern and told me to come back or go to another Toyota if I still have an issue with the tire. YES!!! I am still going to have the issue, because YOU DIDN'T FIX IT!!! This is City World's 3rd strike. I will not be visiting them again. As a matter of fact, Toyota dealerships can count their days.